Summary
Work history
Education
Skills
Affiliations
References
Timeline
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Laura K Hlongwane

Manchester

Summary

Motivated and customer-focused professional seeking a role in retail and sales. Strong interpersonal and problem-solving skills with a proven ability to deliver excellent customer service, build rapport, and drive sales through effective upselling. Experienced working in fast-paced, team-based environments and proficient in Microsoft Office Suite. Actively committed to personal development through online learning platforms such as Udemy, demonstrating a proactive and results-driven mindset. I am eager to contribute my skills, enthusiasm, and sales focus to support business growth and customer satisfaction.

I look forward to the opportunity to discuss how I can add value to your team.


Work history

School work experience

Kids Planet, Wigan
Wigan
05.2024 - 05.2024
  • Supporting role assisting teacher of nursery class. Multitasking, child supervision, activity organisation & management.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Provided care for children, ensuring their well-being at all times.
  • Collaborated with other nursery staffs to ensure efficient day-to-day operations.

Education

Master of Arts -

Wigan and Leigh College
Wigan
09.2025 -

A-Levels - Online courses

Udemy.com
Manchester
09.2025 -

GCSEs -

St Mary's High School
Manchester

Skills

  • Provisional Driving Licence
  • Leadership Skills
  • Communication skills
  • Problem-solving
  • Team building
  • Microsoft Word, Excel and Power-point
  • Sound balancing techniques
  • Knowledge on sound engineering
  • Upselling
  • Calm under pressure

Affiliations

  • Video Editing (Content creation)
  • Dancing and Music
  • Spending time with Friends (Shopping)
  • Gaming

References

References available upon request.

Timeline

Master of Arts -

Wigan and Leigh College
09.2025 -

A-Levels - Online courses

Udemy.com
09.2025 -

School work experience

Kids Planet, Wigan
05.2024 - 05.2024

GCSEs -

St Mary's High School
Laura K Hlongwane