Laura Valoris
London,United Kingdom
Summary
I am an organised and dependable administrative professional with experience in regulated education and customer-facing environments. I have a strong background in accurate record keeping, diary coordination, and handling confidential information. I am British Sign Language (BSL) Level 2 qualified and currently working towards Level 3, with a strong understanding of accessibility and inclusive communication. I am seeking an entry-level admin or business support role within a public-sector, council, or community-focused organisation.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work history
Nursery Practitioner
Lottie’s Nursery
Sidcup
2024.09 - 2026.02
- Maintained accurate written records including attendance registers, incident reports, care logs, and daily reports.
- Updated confidential child and family information in line with safeguarding and GDPR requirements.
- Communicated clearly with parents and colleagues through written logs, emails, and face-to-face updates.
- Supported daily scheduling and routines within a busy, regulated environment.
- Followed formal policies and procedures including health & safety, emergency planning, and safeguarding.
Waitress (Bilingual – English/French)
Limoges
2022.10 - 2023.01
- Communicated professionally with an international customer base in English and French.
- Managed orders, payments, and customer requests accurately in a fast-paced environment.
- Demonstrated strong organisation, adaptability, and attention to detail.
Cinema Hostess
Vue Cinema
Stratford
2021.10 - 2022.05
- Checked and verified tickets and bookings using internal systems.
- Assisted with crowd management and customer queries during busy periods.
- Followed company procedures and safety protocols consistently.
- Escalated issues appropriately to supervisors when required.
Daycare Assistant
Mother Goose Childcare
Wembley
2020.06 - 2021.03
- Assisted with daily operational tasks and routine planning.
- Supported documentation and record keeping for children’s care and learning.
- Worked within EYFS and safeguarding frameworks.
Education
British Sign Language (BSL) Level 2 -
Bexley Deaf Centre
2024.01 - 2025.01
British Sign Language (BSL) Level 1 - undefined
Teach Me In
First Year Degree - Translation
University of Limoges
France 2022.01 - 2024.01
L3 Study Programme - Uniformed & Protective Services
2021.01 - 2022.01
BTEC Video Game Development - undefined
West Herts College
2019.01 - 2021.01
Skills
- Administrative support and data entry
- Confidential record keeping (GDPR aware)
- Diary management and scheduling
- Microsoft Outlook (email & calendar management)
- Microsoft Word and basic Excel (logs, trackers, spreadsheets)
- Written communication and professional correspondence
- Following policies, procedures, and compliance frameworks
- Time management and task prioritisation
- Accessibility and inclusive communication (BSL)
Languages
English (Fluent)
French (Fluent)
Additional Information
British Sign Language (BSL): Level 2 qualified, working towards Level 3, Comfortable working with sensitive information and diverse service users
Personal Information
Title: Administrative / Business Support Assistant (BSL)
References
Available on request
Timeline
Nursery Practitioner
Lottie’s Nursery
2024.09 - 2026.02
British Sign Language (BSL) Level 2 -
Bexley Deaf Centre
2024.01 - 2025.01
Waitress (Bilingual – English/French)
Limoges
2022.10 - 2023.01
First Year Degree - Translation
University of Limoges
2022.01 - 2024.01
Cinema Hostess
Vue Cinema
2021.10 - 2022.05
L3 Study Programme - Uniformed & Protective Services
2021.01 - 2022.01
Daycare Assistant
Mother Goose Childcare
2020.06 - 2021.03
BTEC Video Game Development - undefined
West Herts College
2019.01 - 2021.01
British Sign Language (BSL) Level 1 - undefined
Teach Me In