Laura Underwood
Leeds,United Kingdom
Summary
Highly skilled in transport software, fire prevention strategies, and emergency response techniques, including cardiac arrest assistance and CPR proficiency. Demonstrates expertise in fire management, operating fire equipment, and conducting manual handling assessments and training. Holds IOSH Managing Safely certification and IOSH Health and Safety credentials, showcasing a strong commitment to workplace safety. Dedicated to leveraging advanced skills to enhance operational efficiency and ensure safety compliance across diverse environments.
Adaptable professional with knack for logistics and team management. Skilled in coordinating transportation schedules and fostering team collaboration. Ready to enhance operational efficiency and contribute to seamless transport operations.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Transport Supervisor
Yusen Logistics
Leeds, Yorkshire
01.2024 - Current
- Ensured timely deliveries by coordinating efficient transport schedules.
- Organized weekly meetings for effective team communication.
- Liaised between drivers and management, fostered better work environment.
- Scheduled routine vehicle maintenance, prolonged fleet lifespan.
- Improved customer satisfaction with proactive communication strategies.
- Tracked delivery progress, ensured prompt service provision.
- Managed transport operations to ensure regulatory compliance.
- Conducted regular vehicle inspections to maintain safety standards.
- Reduced fuel consumption with careful route planning.
- Streamlined loading processes, maximised operational efficiency.
- Coordinated driver rosters for balanced workload distribution.
- Ensured adherence to health and safety guidelines by conducting regular training sessions.
- Resolved disputes smoothly, promoted harmonious work relationships.
- Developed contingency plans to mitigate potential disruptions.
- Delivered consistent results by fostering a high-performance culture.
- Communicated with drivers to address accurate start times, load information and route issues.
- Kept all company logs and records updated, recording daily details of work performed.
- Participated in recruitment, selection and induction of new drivers.
- Coordinated and managed allocation of drivers and vehicles to service network, guaranteeing efficient, accurate deliveries.
- Defined KPI targets to maintain solid standards of work in [Type] team.
- Liaised with customers and other departments to plan timely transportation of goods.
- Used automatic tracking systems to keep computer system updated with goods movements and proactively place new orders at optimal times.
Transport clerk
Yusen Logistics
Leeds, Yorkshire
09.2022 - 01.2024
- Provided excellent customer service resolving complaints promptly.
- Streamlined procedures with effective communication strategies.
- Verified shipment details against consignment notes for consistency.
- Supervised loading operations, reducing mishandling incidents.
- Resolved disputes swiftly, maintaining client relationships.
- Ensured timely delivery by planning optimal routes.
- Maintained high safety standards with regular vehicle inspections.
- Supported team members during peak periods, maintaining productivity levels.
- Liaised with freight companies for cost-effective solutions.
- Improved efficiency by organising transport schedules and routes.
- Checked vehicles regularly to ensure roadworthiness.
- Tracked shipments to ensure timely delivery.
- Conducted driver briefings to ensure safety compliance.
- Managed transport documentation for easier tracking.
- Routed freight to meet customer needs whilst remaining economical.
- Managed transport schedule for on-time delivery and optimised use of available resources.
Engineering Support
HCT Group
Leeds, Yorkshire
04.2017 - 08.2022
- Used constructive criticism to improve practical and theoretical engineering support.
- Enforced compliance standards for regulatory adherence.
- Conducted regular audits to maintain regulatory compliance.
- Assured compliance by conducting detailed internal audits.
- Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.
- Implemented preventive maintenance schedules to minimise downtime due to equipment failure.
- Maintained up-to-date electronic records to facilitate asset management and maintenance schedules.
- Oversaw maintenance and repair schedules for all leased office machinery.
- Expedited overdue purchase orders, improving relationships with key suppliers.
- Processed purchase orders to ensure timely replenishment of stock.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Managed purchase orders to ensure timely delivery of goods.
- Prepared purchase orders in accordance with demand forecasts.
- Implemented health and safety regulations whilst facilitating events.
- Enforced health and safety guidelines, minimising workplace incidents.
- Upheld health and safety regulations throughout the facility.
Education
A-Levels - Sociology, Psychology, Philosophy & Ethics
Bruntcliffe Sixth Form
Leeds 09.2007 - 07.2009
GCSEs - English, Maths, Science, Geography, History.
Bruntcliffe High School
Leeds 09.2002 - 07.2007
Skills
- Transport software mastery
- Fire prevention strategies
- Cardiac arrest assistance
- CPR proficiency
- Fire management
- Fire equipment operating
- Manual handling assessments
- Manual handling training
- Manual handling trained
- IOSH managing safely certification
- IOSH Health and Safety
Certification
Accident Investigation - Astutis June 2024
IOSH - Astutis March 2023 - Jan 2034 *credential ID 1857-YUSE506013aa*
RevivR - British Heart Foundation April 2024
Timeline
Transport Supervisor
Yusen Logistics
01.2024 - Current
Transport clerk
Yusen Logistics
09.2022 - 01.2024
Engineering Support
HCT Group
04.2017 - 08.2022
A-Levels - Sociology, Psychology, Philosophy & Ethics
Bruntcliffe Sixth Form
09.2007 - 07.2009
GCSEs - English, Maths, Science, Geography, History.
Bruntcliffe High School
09.2002 - 07.2007
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