Kelly Walker
Carlisle,Cumbria
Summary
Transport professional with solid experience in coordinating logistics and managing fleet operations to ensure smooth and timely deliveries. Adept at supervising team members, maintaining vehicle schedules, and resolving transportation issues efficiently. Strong focus on safety compliance and cost-effective solutions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Transport Supervisor
Halcyon tankers
Penrith
07.2023 - Current
- Oversaw management of a 21-vehicle fleet, ensuring optimal performance and compliance.
- Managed team of drivers, driving achievement of departmental targets and objectives.
- Directed daily operations to achieve maximum efficiency and productivity.
- Monitored and maintained compliance with transport regulations, safety standards, and company policies.
- Coordinated timely vehicle maintenance and repairs to minimise downtime and maintain operational efficiency.
- Coordinated monthly fleet maintenance during vehicle downtime.
- Developed strong working relationships with colleagues across business at all levels to communicate transport department requirements and needs.
- Established effective communication channels with drivers, facilitating prompt reporting of issues and feedback.
- Developed and delivered training programmes for drivers, focusing on safety, customer service, and efficiency.
- Resolved logistical issues swiftly, minimising service disruption and ensuring high customer satisfaction.
- Resolved and troubleshot delivery issues, communicating effectively with drivers.
- Communicated transport timelines and order processes to clients, promptly reporting any delays.
- Liaised with customers to understand requirements, tailoring transport solutions to meet their needs.
- Liaised with customers to address enquiries, resolve complaints, and ensure high levels of service satisfaction.
- Assessed performance of transport staff, providing feedback and coaching to support professional development.
- Identified areas for improvement in transport operations and sought opportunities for improvement.
- Developed contingency plans to address unexpected disruptions in transport schedules, maintaining service reliability.
- Investigated accidents and incidents within the transport operation, implementing measures to prevent future occurrences.
- Planned the employee work schedules, creating based on delivery schedules, contracted hours and budgets.
- Collaborated with HR to recruit, select, and onboard new transport staff, aligning with organisational needs.
- Managed supply chain staff hiring, onboarding, training and appraisals.
- Worked closely with fleet compliance manager to comply with all legal and regulatory requirements for vehicle fleet and drivers.
- Ensured compliance with WTD, Driver Hours and H&S legislation.
- Compiled and checked off daily tacho readings for all drivers.
- Coordinated transport department holidays, sickness leave and other HR-related activities with HR department.
- Facilitated team meetings to discuss performance, share updates, and collaborate on problem-solving strategies.
- Kept delivery operations running smoothly, efficiently by monitoring operations and traffic reports.
- Adapted to operational change and changing customer requirements proactively and positively.
- Developed comprehensive vehicle defect reporting system, regularly monitoring and auditing efficiency.
- Liaised with customers to understand requirements, tailoring transport solutions to meet their needs.
- Adapted to operational change and changing customer requirements proactively and positively.
Education
Ullswater community college
Penrith, UKSkills
- Fleet management
- Logistics coordination
- Transport scheduling
- Route planning
- Compliance monitoring
- Performance assessment
- Safety regulations
- Transport legislation
- Vehicle maintenance
- Vehicle inspection
- Driver schedule coordination
- Logistics software use
- Purchase order processing
- Hazardous materials awareness
- Records management
- Team leadership
- Staff supervision
- Conflict resolution
- Training development
- Decisive leadership
- Time-management
- Customer relations
- Customer Service
- Transportation scheduling
- Coordination
- Decision making
- Health and Safety regulations
- Vehicle maintenance knowledge
- Compliance monitoring
- Records management
- Health and Safety regulations
Certification
- Full UK driving Licence
- Personal licence holder
- ADR awareness
Timeline
Transport Supervisor
Halcyon tankers
07.2023 - Current
Ullswater community college