Laura Smith
Bedford
Summary
I am a reliable Pharmacy Dispenser with 10 years experience in prescription processing, medication knowledge and stock control. I have an enthusiastic work ethic and am a loyal and diligent employee. I am aware of the need and importance of teamwork ,confidentiality, and am experienced in working to strict deadlines. I am committed to ensuring accurate preparation and labelling of medicines under pharmacist supervision while maintaining efficient pharmaceutical stock management. I have exceptional customer service in fast-paced pharmacy settings. I am an organised, adaptable individual that has a lot to offer but at the same time keen to develop and grow within a challenging organisation. I demonstrate proficiency in PMR systems such as ProScript and possesses retail experience including cash handling and customer service.
Overview
13
13
years of professional experience
4033
4033
years of post-secondary education
Work history
Pharmacy dispenser
Cheeseman & Sons LTD
Ampthill, Central Bedfordshire
02.2016 - Current
- Accurately dispense medication under pharmacist supervision
- Assisted customers with queries regarding prescriptions, enhancing overall customer satisfaction.
- Maintain stock levels and place orders which ensure smooth operations and efficient customer service
- Regularly checked expiry dates on medicine stocks to prevent selling out-of-date products.
- Ensure cleanliness and safety standards within the pharmacy
- Liaise with GP surgeries and other healthcare providers on any problems or queries that arise.
- Ensured compliance with pharmaceutical legislation, maintaining professional standards at all times.
- Administrative duties such as answering the telephone, receiving and inputting prescription orders, operating the till and placing customer orders in the pharmacy.
Pharmacy assistant
Wilstead Pharmacy
Bedford
01.2015 - 02.2016
- In this position I learnt how to dispense medications safely whilst also studying and gaining a Level 2 qualification as a Counter Assistant which resulted in further training for the Pharmacy Dispensing course.
- I helped with stock control, ordering and re-stocking of the dispensary.
- Kept pharmacy counter and related areas clean, neat and organised.
- Assisted pharmacy staff in preparing medications and filling orders.
Retail worker
Center Parcs
Woburn, Central Bedfordshire
07.2014 - 12.2014
- Performed daily opening and closing tasks for various Centre Parcs outlets.
- Managed cash handling efficiently, minimising discrepancies.
- Replenished stock throughout shifts to enhance guest experience.
- Provided exceptional service to guests, fostering positive interactions.
- Ensured cleanliness and organisation in all operational areas.
- Conducted cash-up procedures at day's end, verifying accuracy of financial records
Customer assistant
Marks & Spencer
Bedford
09.2012 - 07.2014
- Operated till systems smoothly, enhancing efficiency check-out process for customers.
- Provided excellent customer service to ensure repeat business.
- Ensured health and safety regulations complied within work premises at all times.
- Stocked shelves regularly for easy access to products by customers.
Education
NVQ Level 2 - Medicine Counter Assistant Course
Buttercups Training
NVQ Level 2 - Dispensing Assistant Course
Buttercups Training Ltd
A-Levels - Business & Marketing
Wootton Upper School
Bedford 2010 - 2012
A-Levels - Media Studies
Wootton Upper School
Bedford 2010 - 2012
GCSEs - English Language
Wootton Upper School
2007 - 2010
GCSEs - English Literature
Wootton Upper School
2007 - 2010
GCSEs - Mathematics
Wootton Upper School
2007 - 2010
Skills
- Prescription processing – Accurately preparing and labelling medicines under pharmacist supervision
- Knowledge of medications – Basic understanding of drug types, dosages, and interactions
- Stock control – Ordering, rotating, and managing pharmaceutical stock
- PMR systems – Familiarity with Patient Medication Record software (eg ProScript)
- Retail Experience - (cash handling, customer service, telephone orders)
Timeline
Pharmacy dispenser
Cheeseman & Sons LTD
02.2016 - Current
Pharmacy assistant
Wilstead Pharmacy
01.2015 - 02.2016
Retail worker
Center Parcs
07.2014 - 12.2014
Customer assistant
Marks & Spencer
09.2012 - 07.2014
NVQ Level 2 - Medicine Counter Assistant Course
Buttercups Training
NVQ Level 2 - Dispensing Assistant Course
Buttercups Training Ltd
A-Levels - Business & Marketing
Wootton Upper School
2010 - 2012
A-Levels - Media Studies
Wootton Upper School
2010 - 2012
GCSEs - English Language
Wootton Upper School
2007 - 2010
GCSEs - English Literature
Wootton Upper School
2007 - 2010
GCSEs - Mathematics
Wootton Upper School
2007 - 2010
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