Good at taking feedback and being proactive and fast. Not afraid to ask for support. Most importantly a good team member and very supportive.
Overview
22
22
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
Work History
Pharmacy Dispensing Assistant
Tesco Superstore
Bury St Edmunds
2022.04 - Current
Greeted customers and responded to questions with friendly, knowledgeable assistance.
Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
Answered telephones and provided information about order status, store hours and pharmacy procedures.
Kept pharmacy counter and related areas clean, neat and organized.
Counted and labeled prescriptions with correct item and quantity.
Assisted pharmacy staff with preparing medications and filling orders.
Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
Collaborated with healthcare professionals to provide seamless patient care, addressing inquiries regarding medications and dosages.
Received incoming supplies and stocked in correct locations.
Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
Delivered exceptional customer service through active listening skills and addressing concerns promptly.
Trained new pharmacy staff on computer system and drug management protocols.
Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
Merchandised over-the-counter goods and rotated stock.
Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
Enhanced pharmacy operations by accurately dispensing prescribed medications to patients.
Reduced waiting times for patients by implementing more efficient prescription filling process.
Ensured clean and organized work environment, complying with safety and hygiene standards.
Answered questions regarding medication instructions and usage.
Input patient information into computer system for prescription orders.
Care Coordinator
Voyage Care - Fordham
2019.09 - 2021.08
Coordinating shifts to staff
Pay run
Ensuring spreadsheets are up to date and sent to ops manager
Rota's Emailing staff and communicating changes with Field care supervisors and managers
Updating personal files
Supporting staff where necessary and more.
Team Leader Assistant
Voyage Care - Cambridge
2018.07 - 2019.09
Supporting the staff
Rota's
Supervisions and appraisals
Meeting with staff, families and professionals
Ensuring all paperwork is completed in a timely manner.
Support worker full time
Voyage Care - Cambridge
2017.05 - 2018.07
Supporting people in the community with learning difficulties and mental health
Ensuring they live life to the fullest and day to day care
Completing paperwork in a timely manner.
Care Assistant
Gracewell of Kentford - Kentford
2012.05 - 2017.05
Working in residential, dementia land end of life care
Completing paperwork and ensuring they are cared for and live day to day life as best as possible.
Stay at home mum
Kentford
2002.04 - 2012.05
Staying at home looking after my 3 children two of which needed a lot more care when they were young.
Education
Diploma of Higher Education in Business administration level 2 -
Newmarket
2019.11 - Current
Diploma of Higher Education in Level 3 health and social care - undefined
West Suffolk training
2016.08 - 2 2017
Skills
Filing
Certification
Health and social care, 02/01/19, Present
Additional Information
I am hard working and very passionate about any job I work in and will give it my all. If I don't understand something I will ask for help. I am good at team work and also working alone and happy to travel. I am fun but also professional. I am good at listening too.
Timeline
Pharmacy Dispensing Assistant
Tesco Superstore
2022.04 - Current
Diploma of Higher Education in Business administration level 2 -
Newmarket
2019.11 - Current
Care Coordinator
Voyage Care - Fordham
2019.09 - 2021.08
Team Leader Assistant
Voyage Care - Cambridge
2018.07 - 2019.09
Support worker full time
Voyage Care - Cambridge
2017.05 - 2018.07
Diploma of Higher Education in Level 3 health and social care - undefined
West Suffolk training
2016.08 - 2 2017
Care Assistant
Gracewell of Kentford - Kentford
2012.05 - 2017.05
Stay at home mum
Kentford
2002.04 - 2012.05
Health and social care, 02/01/19, Present
Level 3 health and social care diploma
Similar Profiles
Charlotte Mitchell-FrancombeCharlotte Mitchell-Francombe
Retail sales assistant at Tesco SuperstoreRetail sales assistant at Tesco Superstore