Laura Raymond

manage patient appoitments booking clinics

Answeriing phone calls and dealt with patient enquiries in a professional manner

Uppdated patients information on the NHS system and maintained accurate records

Ensure confidentiality of patients information at all times

Supporting children with behavioural and emotional needs in the classroom .

Assisted the teachers with the lessons and daily activities

Helped manage challenging behaviour in a calm and supportive way

Be perpared with alternative attivitys

• Prepared classroom materials to facilitate efficient lessons.
• Maintained up-to-date records of pupil progress, tracking individual development effectively.

Served Customers on the tills in a busy Post Office .

Handled cash and card payments accuratley

Assisted customers with postage, parcels and genera enquiries

Provided friendly and efficient customer service

balanced the till and followed security procedures

Maintained a clean and organised area