Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Laura Paice

Woking,Surrey

Summary

I am an experienced and compassionate Health Care Assistant with over 3.5 years of hands-on experience working on the maternity ward at Royal Surrey County Hospital. I have developed a strong foundation in delivering high-quality care with empathy, dignity, and respect—skills I am eager to bring into a new role.

My current role involves supporting mothers before and after birth, carrying out vital observations, assisting with mobility and personal care, and providing clear and sensitive communication around discharge and postnatal expectations. I work both day and night shifts, demonstrating flexibility and the ability to adapt quickly to different demands and patient needs. I thrive in the postnatal care environment where building trusting relationships, maintaining patient dignity, and offering reassurance are central.

My interest in compassionate care deepened during my time as a COVID-19 vaccinator. In that role, I discovered how impactful empathy and calm reassurance can be for patients experiencing uncertainty or fear. This experience reinforced my natural ability to connect with people, motivate them, and make a positive difference during vulnerable moments.

In addition to patient care, I actively support new staff, offering informal training, guidance, and encouragement to help them feel confident in their roles. I take pride in being approachable, calm under pressure, and organised, and I value teamwork highly. I work collaboratively with multidisciplinary teams and escalate concerns appropriately, ensuring patient safety and continuity of care.

I am now looking to expand my experience into a different area of care.

Overview

21
21
years of professional experience
8
8
years of post-secondary education

Work history

Maternity Support Worker

Royal Surrey County Hospital
Guildford, Surrey
10.2021 - Current
  • Collaborated closely with midwives, enhancing patient care through teamwork.
  • Responded promptly to patients' calls for help or requests for personal care in a respectful manner.
  • Ensured clean and safe environment by adhering to infection control procedures.
  • Assisted healthcare professionals during medical procedures related to maternity care ensuring smooth operations at all times.
  • Offered assistance with baby care tasks such as bathing, feeding and changing nappies, easing the transition for first-time parents.
  • Provided emotional support to mothers before, during and after birth for a comfortable birthing experience.
  • Maintained accurate records of patients' vital statistics and medical history contributing to better patient outcomes.
  • Performed and documented clinical observations such as temperature, pulse, respiration rate, blood pressure and oxygen saturation levels.
  • Maintained a consistently safe environment, ensuring all clinical areas were kept spotlessly clean and tidy.
  • Advised on potential feeding methods and baby-friendly standards.
  • Tended to treatment rooms, cleaning equipment, restocking supplies and safely transferring soiled linens.
  • Provided basic health care and advice before, during and after pregnancy and childbirth.

Bookkeeper

Crownwood Developments
Woking, Surrey
10.2010 - Current
  • Processed invoices promptly, enabling swift payment processing.
  • Balancedthe general ledger by reconciling entries accurately and promptly.
  • Communicated effectively with customers regarding their accounts or any outstanding payments.
  • Processed bank deposits regularly, reduced therisk of theft or loss from carrying excessive cash.
  • Maintained accurate books for clear financial visibility.
  • Organised supplier payments punctually to sustain good business relationships.
  • Resolved discrepancies to balance books and maintain correct accounting records.
  • Led weekly, fortnightly, and monthly payroll activity according to company requirements and deadlines.
  • Paying wages and pensions
  • Managing CIS subcontractor monthly reports

Covid Vaccinator

North West Integrated Care Services - NICS
Woking, Surrey
04.2021 - 02.2025
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Responsible for safely administering COVID-19 vaccines via the intramuscular route.
  • Screening patients before treatment, providing them with aftercare instructions while maintaining GDPR compliance at all times.
  • Working alongside all members of the diverse multidisciplinary team.
  • Providing reassurance and support to anxious and nervous patients.
  • Supporting nurses and doctors in emergencies such as fainting and allergic reactions.
  • Keeping the environment clean, tidy, and organised.

Nursery assistant

Stoughton Pre-School
Guildford, Surrey
03.2014 - 08.2015
  • Maintained cleanliness and safety within the nursery setting, contributing to a healthier environment for children.
  • Created engaging play scenarios to encourage imaginative thinking amongst children.
  • Fostered positive relationships with parents for abetter understanding of the child's needs.
  • Promoted language development through storytelling sessions, nurturing communication skills.
  • Encouraged good hygiene practices among children, promoting a healthy routine.
  • Facilitated outdoor activities, promoting physical health among youngsters.
  • Enhanced children's social skills through organising group activities.
  • Engaged children in arts and crafts activities, fostering creativity and motor skills development.
  • Provided timely feedback on each child's progress during parent-teacher meetings improving transparency and trust.
  • Observed children's behaviours, providing important insights into their developmental stages.
  • Collaborated with other nursery staff to ensure efficient day-to-day operations.
  • Prepared age-appropriate teaching materials aiding effective lesson delivery.
  • Supported children's development with learning-through-play activities, aiding social, emotional, and educational growth.

Nanny Jobs

McArdle and Phillips Family
Woking, Surrey
09.2006 - 09.2010
  • Encourage outdoor play regularly to promote physical activity and health.
  • Assisted with homework, enhancing understanding of school subjects.
  • Established positive relationships with parents to ensure consistent child-rearing practices.
  • Transported children safely to various appointments and engagements.
  • Maintained thecleanliness of children's areas for a healthy living environment.
  • Promoted good behaviour through positive reinforcement strategies.
  • Managed children's schedules to ensure timely attendance at school and extracurricular activities.
  • Developed strong rapport with the children, fostering a trusting relationship.
  • Managed challenging behaviours calmly, promoting emotional maturity in children.
  • Assisted children with personal hygiene tasks for improved health and cleanliness standards.
  • Organised play dates for social development.
  • Ensured child safety by monitoring their activities and whereabouts at all times.
  • Created afun learning environment using arts and crafts, aiding cognitive growth.
  • Communicated regularly with parents about daily activities and behaviours observed-maintaining transparency in care provided.

Trainee Veterinary Nurse

Companion Care Vets
Woking, Surrey
09.2005 - 09.2006
  • An in-house promotion going from the shop floor to taking on a trainee veterinary nurse role.
  • Assisted in routine check-ups for improved animal health.
  • Demonstrated a high level of empathy towards distressed animals whilst carrying out treatments.
  • Prepared the emergency operating theatre with the necessary equipment.
  • Conducted follow-up calls on discharged patients to monitor recovery progress.
  • Supported the vet during surgical procedures by preparing necessary tools and medications.
  • Worked alongside senior vets to learn hands-on skills.
  • Managed appointment bookings efficiently for streamlined clinic operations.
  • Ensured the comfort of animals during treatment procedures.
  • Performed lab tests, aided in accurate diagnosis.

Sales assistant

Pets At Home
Woking, Surrey
09.2004 - 09.2005
  • Trained new staff members, fostering a supportive working environment.
  • Offered personalised shopping advice to enhance customer experiences.
  • Managed operations smoothly, reducing waiting time for customers.
  • Conducted daily inventory checks to manage stock levels accurately.
  • Utilised excellent communication skills to provide detailed product information.
  • Ensured stock replenishment promptly to maintain product availability.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
  • Ensuring the animals within the shop were looked after.

Education

Access to Higher Education Diploma - Nursing and Midwifery

Newbury College
Newbury, West Berkshire
09.2023 - 07.2024

AAT NVQ Level 2 - In Accounting

Farnborough College of Technology
Farnborough
09.2015 - 02.2016

NVQ Level 3 - Children's Care, Learning and Development

Educational Development International
Woking
02.2008 - 08.2008

NVQ Level 2 - Commuincation and Application of Number

Merrist Wood College
Guildford
04.2004 - 04.2004

Edexcel Level 3 BTEC National Diploma - Animal Management

Merrist Wood College
Guildford
09.2003 - 07.2004

Edexcel Level 3 BTEC National Certificate - Animal Management

Merrist Wood College
Guildford
09.2002 - 07.2003

GCSEs -

Winston Churchill School
Woking
09.1997 - 07.2002

Skills

  • Post-natal care
  • Compassionate care
  • Communication skills
  • Problem-solving
  • Task organisation
  • Confidentiality and data protection
  • Compassionate

Affiliations

  • In my spare time i enjoy baking, making cupcakes and cakes reguarly for friends and family.
  • I have a 8.5 year old cocker spaniel called Lola, who i enjoy taking out for walks.
  • Ran a netball team for 7 years, taking my coaching skills into Bronzefield Prison and training the inamtes.

Accomplishments

    I consistently complete all required annual mandatory training to ensure I remain up to date with best practices and standards of care. This includes Health and Safety, Fire Awareness, Infection Control, Information Governance, Moving and Handling, Basic Life Support, Safeguarding Adults and Children, Equality and Diversity, and Conflict Resolution. I also undertake PROMPT (Practical Obstetric Multi-Professional Training), which has enhanced my ability to respond effectively in obstetric emergencies as part of a multidisciplinary team. These trainings have strengthened my knowledge, confidence, and commitment to maintaining a safe, respectful, and high-quality care environment.

Timeline

Access to Higher Education Diploma - Nursing and Midwifery

Newbury College
09.2023 - 07.2024

Maternity Support Worker

Royal Surrey County Hospital
10.2021 - Current

Covid Vaccinator

North West Integrated Care Services - NICS
04.2021 - 02.2025

AAT NVQ Level 2 - In Accounting

Farnborough College of Technology
09.2015 - 02.2016

Nursery assistant

Stoughton Pre-School
03.2014 - 08.2015

Bookkeeper

Crownwood Developments
10.2010 - Current

NVQ Level 3 - Children's Care, Learning and Development

Educational Development International
02.2008 - 08.2008

Nanny Jobs

McArdle and Phillips Family
09.2006 - 09.2010

Trainee Veterinary Nurse

Companion Care Vets
09.2005 - 09.2006

Sales assistant

Pets At Home
09.2004 - 09.2005

NVQ Level 2 - Commuincation and Application of Number

Merrist Wood College
04.2004 - 04.2004

Edexcel Level 3 BTEC National Diploma - Animal Management

Merrist Wood College
09.2003 - 07.2004

Edexcel Level 3 BTEC National Certificate - Animal Management

Merrist Wood College
09.2002 - 07.2003

GCSEs -

Winston Churchill School
09.1997 - 07.2002
Laura Paice