I am a Compassionate Clinical Support Worker with knack for enhancing patient care and fostering positive environments. Known for providing hands-on assistance, ensuring patient comfort and dignity, and streamlining daily routines. I delivered improvements in patient satisfaction and team collaboration through proactive communication and empathetic support.
Offering strong organisational and communication skills with background in healthcare support. Knowledgeable about patient care, teamwork, and maintaining clean and safe environment. Ready to use and develop empathy, attention to detail, and adaptability.
Overview
13
13
years of professional experience
10
10
years of post-secondary education
Work history
Support worker
Echo Supported Living Service
Walsall, West Midland
09.2024 - Current
Prepared nutritious meals that met special dietary needs of clients.
Completed housekeeping tasks resulting in a clean, safe home environment.
Assured safety measures were met to prevent falls or accidents.
Assisted in maintaining a clean environment for improved client health.
Participated in regular team meetings, enhancing quality of care provided.
Administered medication according to schedule, promoting optimal health outcomes.
Implemented care plans set out by healthcare professionals leading to improved patient well-being.
Assisted with mobility issues enabling easier movement around the home.
Increased comfort levels with personal care duties such as bathing and dressing.
Supported daily living skills training which increased client self-sufficiency.
Helped achieve patient independence through guided tasks and activities.
Enhanced wellbeing of patients by providing emotional support and companionship.
Actively listened to client concerns thus creating a comforting environment.
Provided companionship during outings contributing to an active social life for clients.
Encouraged social integration by facilitating community involvement opportunities.
Contributed feedback on patient progress leading to adjustments in personalised care plans.
Promoted physical activity through assistance with exercises improving overall health condition of the client.
Provided transportation for medical appointments, ensuring timely arrival.
Maintained detailed records of patient behaviour changes for healthcare team reference.
Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.
Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
Used excellent communication and interpersonal skills to engage and interact with individuals in need.
Built strong patient relationships through compassionate care and friendly rapport building.
Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
Administered medication with rigorous planning and recordkeeping.
Promoted personal wellbeing and independence, building service user confidence through social and community interaction.
Delivered high-quality care to individuals with varying needs, tailoring support to meet personalised care plans.
Provided physical and emotional support, employing compassionate care to help individuals achieve their full potential.
Provided support in social, physical and emotional areas to assist clients with integration into local community.
Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
Continuously promoted best practices in health, safety and security to safeguard service user welfare.
Reported on service user progress to senior staff, addressing concerns and suggesting appropriate action.
Monitored individuals' progress, continuously updating and adjusting care plans to meet health and wellbeing needs.
Conducted one-to-one and group support sessions, helping service users to achieve care plan objectives.
Improved health outcomes by delivering consistent care in collaboration with nursing team.
Ensured consistent quality improvement by developing improved personal care services, optimising service user satisfaction.
Helped service users to gain ability to function independently in society.
Assisted service users to obtain and access community resources.
Monitored client progress and adapted support programmes to meet changing needs.
Established and maintained working relationships with clients based on trust and non-judgement.
Supported clients with rehabilitation and socialisation in community settings.
Support Worker
Aspect Housing Ltd
Birmingham, West Mindlands
09.2021 - 09.2024
Maintained a clean and safe environment by performing housekeeping duties like laundry and dishwashing.
Monitored physical and emotional wellbeing of individuals, reporting changes to care managers.
Offered palliative care to patients with serious and terminal illnesses.
Aided in maintaining personal hygiene for better health outcomes in patients.
Offered practical daily living advice, including financial planning, housing support and legal guidance.
Improved patient mobility with regular physiotherapy exercises under professional guidance.
Monitored client progress and adapted support programmes to meet changing needs.
Counselled clients through difficult times using approved and compassionate strategies.
Offered companionship to elderly patients which significantly reduced feelings of isolation.
Worked in close partnership with families, friends and carers to improve care plan effectiveness.
Prepared tasty and healthy meals to meet dietary requirements.
Recommended clients for specific treatment programmes to aid timely recovery.
Prioritised person-centred care to maximise independence for clients with dementia and limited mobility.
Assisted in all aspects of personal hygiene, prioritising patient dignity, privacy and independence.
Led workshops under professional supervision.
Helped maintain patient records accurately to ensure seamless continuation of care plan.
Adapted support where possible to increase service accessibility.
Supported clients with rehabilitation and socialisation in community settings.
Monitored vital signs regularly, resulting in timely medical attention when needed.
Assisted service users to obtain and access community resources.
Updated first aid training to protect client welfare.
Provided emotional support to patients, easing feelings of stress or loneliness.
Identified key client needs to develop targeted support programmes.
Highlighted additional support provisions to maximise clients' growth opportunities.
Developed personalised care plans after assessing individual needs, ensuring optimal care provision.
Documented accurate and updated caseload records and reports to streamline process.
Assisted patients to participate in community activities, promoting socialisation and mental health.
Successfully empowered individuals to pursue hobbies and leisure activities, such as shopping and creative activities.
Demonstrated respect towards diverse cultural backgrounds whilst delivering tailored assistance based on unique needs.
Prepared healthy meals according to specific dietary needs, improving overall patient wellness.
Determined ongoing patient safety, promptly reporting concerns about abuse or safeguarding issues to care managers.
Assessed clients and documented information for records and analysis.
Reported on clients' progress to evaluate service impact.
Listened to clients' current struggles to signpost relevant support.
Encouraged family involvement in care plans, creating a supportive atmosphere for the patient.
Enhanced patient comfort by providing personal care services such as bathing, dressing and feeding.
Monitored patient symptoms and progress to boost health outcomes.
Assisted in all aspects of personal care while encouraging independence and activity appropriate to individual ability.
Collaborated with external support providers to maintain good care continuity.
Ensured medication adherence by administering prescribed drugs under the guidance of healthcare professionals.
Liaised with external and internal professionals to provide holistic support.
Collaborated with clients to clean house and prepare meals with person-centred care approach.
Developed tailored action plans whilst prioritising pressing concerns.
Support Worker
Network Gate Ltd
Benin City, Edo state
01.2012 - 09.2021
Followed written and verbal procedures, completing tasks with accuracy and efficiency.
Organised personal and professional calendars, supplying timely reminders of upcoming meetings and events.
Managed queries in person, by phone and via email with exceptional customer care.
Received and placed telephone calls to clients and prospective clients.
Welcomed arriving visitors and directed to appropriate meeting rooms.
Organised and maintained filing system for easy staff access.
Updated files and records with precise system navigation.
Addressed inquiries and responded via email or telephone follow-up.
Maintained accurate and up-to-date databases containing confidential information.
Received requests for meetings and appointments, updated calendar and organised spaces and materials.
Documented daily work performed, reporting on incidents and accomplishments to inform management.
Scanned and uploaded documents into digital filing system.
Built positive relationships with customers and clients to maintain outstanding service provisions.
Typed documents, updated websites and compiled information for meetings with exceptional speed.
Education
NVQ Level 3 - Health and Social Care
Tender Touch Caregivers
Benin City
01.2019 - 12.2019
Diploma - Health Safety and Environment HSE 1,2,3
Institute of Science And Management
01.2020 - 12.2020
Master of Science - Safety Health and Environmental Management
University of wales
Wales. United Kingdom
09.2021 - 09.2022
Bachelor of Science - Microbiology
Ambrose Alli University
Nigeria
09.2001 - 09.2008
Skills
Compassionate care
Medicine administration
Data collection methods
Neonatal resuscitation program certified
Pregnancy nutrition advice
Infertility counselling
Empathetic understanding
Post-natal care
Obstetric data interpretation
Attentive listening
Emotional support provision
Safe sleep practices knowledge
First-aid certified
Temperature and pulse checks
Pregnancy health checks
Strategic planning
Antenatal aid
Medical team collaboration
High-risk pregnancy assessments
Parenting advice provision
Pain management techniques
Diagnostic test interpretation
Cannulation
Ethical decision making
Postpartum depression screening
Mother and baby care
Safeguarding policies
Communication proficiency
Childbirth assistance
Computer literate
Clinical care
Interpersonal communication
Stress management
Timeline
Support worker
Echo Supported Living Service
09.2024 - Current
Support Worker
Aspect Housing Ltd
09.2021 - 09.2024
Master of Science - Safety Health and Environmental Management