Laura Diaz
St. Ives,Cambridgeshire
Summary
A highly skilled professional with a proven record of delivering exceptional hair cutting and colouring services, underpinned by excellent customer service skills. Known for being extremely reliable with outstanding timekeeping, as well as maintaining a meticulously organised workplace. Dedicated to providing high-quality results while fostering a positive client experience.
Offering strong customer service skills and creativity in hairstyling. Knowledgeable about managing client relationships and providing personalised hair care solutions. Skilled in communication, teamwork, and adaptability. Ready to use and develop skills in styling, client consultation, and salon management in [Desired Position] role.
Overview
31
31
years of professional experience
7
7
years of post-secondary education
Work history
Senior hair stylist
Maverick Hairdressing
St Neots, Cambridgeshire
11.2011 - 03.2026
- Leveraged expertise in balayage technique; created natural-looking highlights meeting diverse clientele requirements.
- Improved overall salon efficiency with meticulous organisation of work station and tools.
- Managed challenging customer situations effectively, restoring trust in our services and maintaining strong relationships.
- Completed complex haircuts with precision, ensuring accuracy to client specifications.
- Enhanced client satisfaction by providing expert hair styling advice based on individual style and preferences.
- Performed regular stock checks for timely replenishment of salon supplies, preventing disruption of service provision.
- Facilitated smooth appointment scheduling processes through efficient use of booking system software-minimising waiting time for customers. Proficient in L'Oreal Slick software.
Hair Stylist
New Image
Brampton, Cambridgeshire
05.2007 - 10.2011
- Managed appointments efficiently, ensuring minimal waiting time for clients.
- Worked with diverse hair types, achieving optimal results.
- Demonstrated expertise in colouring techniques for personalised looks.
Hair Sylist
Nero Hairdressers
ST. IVES, Cambridgeshire
11.2003 - 05.2007
Hospitality
Various
Calafell, Spain
04.1999 - 09.2003
Hair stylist
Avant Garde
St Ives, Cambridgeshire
07.1996 - 04.1999
Junior Hair Stylist
John Oliver
Cambridge, Cambridgeshire
06.1995 - 07.1996
Education
NVQ Level 2 - Hairdressing
John Oliver Hairdressing
Cambridge 05.1993 - 06.1995
GCSEs -
St Ivo School
Saint Ives, Cambridgeshire 09.1988 - 05.1993
Skills
- A proven record of high quality cutting and colouring of hair
- Excellent customer service skills
- Very organised and meticulous within the workplace
- Extremely reliable with excellent time keeping
Timeline
Senior hair stylist
Maverick Hairdressing
11.2011 - 03.2026
Hair Stylist
New Image
05.2007 - 10.2011
Hair Sylist
Nero Hairdressers
11.2003 - 05.2007
Hospitality
Various
04.1999 - 09.2003
Hair stylist
Avant Garde
07.1996 - 04.1999
Junior Hair Stylist
John Oliver
06.1995 - 07.1996
NVQ Level 2 - Hairdressing
John Oliver Hairdressing
05.1993 - 06.1995
GCSEs -
St Ivo School
09.1988 - 05.1993