Laura Cornelius

- Looking after accounts

- Payroll services

- Handling complaints

- Inputting data

- Managing individuals

- General administration

- Providing guidance and support to all staff

- Reviewing new contracts on behalf of the clients for multiple companies within the group

- Reviewing contract extensions

- Undertaking and completing contract extensions

- Running weekly reports on in house systems

- Working with high demanding deadlines

- Catering to contractors' needs and queries

- Working with agencies to register new contractor

- Solely managing all new business for 3 different companies

- Conducting through KYC checks for all new contractors

- Risk profiling of End clients

- Producing regular inhouse reports

- Catering to contractors needs and queries

- Working with agencies

- Completing required due diligence for agencies and clients

- General administration

- Handling complaints

- Managing individual contractors

- Going out and engaging with new clients and bringing them onboard

- Maintaining relationships with existing clients

- Prospecting new clients and lead generation

- Handling complaints

- Drove sales growth through effective account management and upselling strategies.

- Trained staff to enhance product knowledge and customer engagement.

- Processed orders efficiently to ensure timely fulfilment.

- Managed internal sales activities to optimise performance.

- Delivered exceptional customer service by managing complaints and handling returns efficiently.

- Processed customer orders accurately to ensure timely fulfilment.

- Conducted fault finding to resolve issues swiftly and effectively.

- Oversaw banking operations to maintain financial accuracy and compliance.

- Managed stock effectively, ensuring optimal inventory levels.

- Maintained staff files to uphold records and compliance standards.

- Executed money management processes to safeguard organisational assets.