Compassionate individual with the desire to work in schools and with mentally challenged students, with experience up to 9+ months. Exceptional communication and organisation skills and uses innovative methods to teach and support subjects/lessons. Dedicated to motivating, encouraging and maximising full potential to achieve successful results. Patient in handling challenging situations and willing to work extra mile to achieve goals
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Teaching Support Assistant
Spring Hill High School
Birmingham, West Midlands
05.2023 - Current
Maintained child safety and security.
Worked with students in small groups and 1:1 to provide additional support with activities, lessons and pastoral needs.
Assisted students with range of learning differences, including ADD, ADHD, Dysgraphia and Dyslexia to achieve their full potential for independence.
Escorted and supervised students on educational visits and out-of-school activities.
Managing challenging student behaviour, contributing to progress meetings to provide feedback, raise concerns and recommend appropriate action.
Took part in school training activities to advance knowledge in working with students with specific learning difficulties.
Support running of schools site management, e.g. support in kitchen, fire safety procedures/checks, electrical checks, setting up equipment and general cleaning.
Lighting Designer Apprentice (Part-time)
Carmen Wright
Birmingham, West Midlands
09.2022 - Current
Analysed and interpreted lighting designer's plans and detailed notes from stage management, ensuring accuracy and compliance.
Used technical documentation to understand task requirements and specifications.
Performed maintenance of lighting equipment, ensuring safety and quality operations.
Completed tasks on time to help team stay to schedule.
Attended rehearsals to practise precise execution of planned performances.
SIA Door Supervisor
RCF Facilities Management Ltd
, West Midlands
08.2022 - Current
Facilitated effective complaint management with thorough incident reports.
Enforced venue policies regarding prohibited substances and activities.
Inspected access points for signs of tampering and secured against misuse.
Applied crowd-control techniques to foster order and safety.
Used approved techniques to defuse conflict and remove unruly guests.
Legal Clerk
Gowling WLG
Birmingham, West Midlands
01.2022 - 07.2022
Analysed reporting to reconcile transactions, accounts and ledgers.
Assisted with infection control through social distancing and PPE wearing.
Displayed energy and enthusiasm in fast-paced environment.
Completed duties to deliver on targets with accuracy and efficiency.
Managed digital and manual filing systems.
Bar Staff/Waiter
The Barton Arms
Birmingham, West Midlands
07.2021 - 03.2022
Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
Maintained spotlessly clean and tidy bar area in line with health and hygiene regulations.
Provided efficient food and drinks service for high levels of customer satisfaction.
Input orders into register, calculated bills and collected payments.
Set up bar area and kept ingredients and utensils fully stocked to maintain optimal service level.
Memorised orders in loud and busy environments to maintain speedy service at peak times.
Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
Hospitality Team Member
Mint - Hospitality & Events People
, West Midlands
06.2021 - 12.2022
Led team to deliver outstanding hospitality operations.
Consistently provided friendly guest service and heartfelt hospitality.
Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
Education
SIA Door Supervisor Licence -
Security Industry Authority
Birmingham
07.2022 -
Games Art RSL/BTEC L3 Extending Diploma - Games Art
Access Creative College
Birmingham
10.2019 - 09.2021
Skills
Special education support
Student engagement techniques
Behaviour management strategies
Experience with children 9 months
Classroom management support
First aid trained
Customer service
Live events 1 years
Lighting design
Identification checks
Event security
Administration
Timeline
Teaching Support Assistant
Spring Hill High School
05.2023 - Current
Lighting Designer Apprentice (Part-time)
Carmen Wright
09.2022 - Current
SIA Door Supervisor
RCF Facilities Management Ltd
08.2022 - Current
SIA Door Supervisor Licence -
Security Industry Authority
07.2022 -
Legal Clerk
Gowling WLG
01.2022 - 07.2022
Bar Staff/Waiter
The Barton Arms
07.2021 - 03.2022
Hospitality Team Member
Mint - Hospitality & Events People
06.2021 - 12.2022
Games Art RSL/BTEC L3 Extending Diploma - Games Art
Access Creative College
10.2019 - 09.2021
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