Larni Holpin
Merthyr Tydfil,Mid Glamorgan
Summary
Dedicated professional with extensive knowledge in dementia care and coordination of multidisciplinary teams. Demonstrates exceptional communication skills, adaptability to patient needs, and an understanding of safeguarding procedures. Proven ability to maintain patient confidentiality and ensure compliance with GDPR regulations. Resilient under pressure, with flexible work hours availability and emergency response readiness. Committed to delivering high-quality care through clear decision-making and responsive flexibility.
Committed care coordinator with a passion for helping others and improving healthcare system experiences. Familiar with electronic health records and scheduling software. Dedicated to patient advocacy with talent for collaboration with interdisciplinary teams.
Hardworking individual committed to patient care and natural talent for communication. Eager to learn and grow while positively impacting patient outcomes and satisfaction. Demonstrates natural gift for prioritising needs and optimising schedules.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work history
Shop assistant
Matalan
Merthyr Tydfil
2022.04 - 2023.10
- Directed customers towards fitting rooms when needed for convenient try-on experience.
- Greeted every customer warmly, promoting friendly atmosphere.
- Facilitated smooth checkouts with efficient bagging and wrapping practices.
- Built rapport with frequent shoppers to foster loyal customer base.
- Promoted sales and special promotions to increase store revenue.
- Handled queries regarding products, providing detailed information as necessary.
- Communicated effectively with suppliers on delivery schedules, ensuring timely replenishments.
- Ensured customer satisfaction by providing attentive service and handling complaints professionally.
- Collaborated effectively with team members during busy periods.
Domiciliary care worker
Qcare
Merthyr Tydfil
2023.10 - 2025.03
- Handled sensitive information confidentially, respecting the privacy rights of every client under my care.
- Managed household chores to ensure clean and organised environments, enhancing clients' physical well-being.
- Ensured the safety and security of patients through vigilant monitoring of health conditions and swift action during emergencies.
- Facilitated regular feedback sessions with family members, sharing progress updates to build trust and confidence in care services.
- Achieved improved client well-being with regular health assessments and proactive communication with healthcare professionals.
- Improved mobility for disabled patients using assistive devices such as wheelchairs, canes or walkers effectively.
- Demonstrated high level adaptability whilst responding quickly to emergency situations ensuring immediate attention was given where needed.
- Developed strong rapport with clients by delivering compassionate care tailored to individual needs.
- Facilitated open lines of communication between patients, families and medical staff ensuring comprehensive understanding of care processes.
- Delivered personalised care plans to improve quality of life for patients suffering from chronic illnesses or disabilities.
- Handled end-of-life care including palliative support offering comfort during difficult times.
- Maintained exceptional standards of patient care by administering medication, preparing meals and aiding with personal hygiene tasks.
- Provided companionship and engaging conversation daily, contributing positively to clients' emotional health and mental stimulation.
- Coordinated effectively with multi-disciplinary teams to ensure optimal patient care delivery at all times.
- Administered medication and kept comprehensive records.
Care coordinator
Qcare
Merthyr Tydfil
2025.03 - Current
- Streamlined processes to increase operational effectiveness.
- Maintained detailed records, ensuring accurate documentation.
- Advocated on behalf of patients, protecting their rights and dignity.
- Monitored changes in patients' conditions, adjusting care plans as necessary.
- Cultivated positive relationships with multidisciplinary teams to improve patient care.
- Managed staff rotas for optimal coverage during peak periods.
- Implemented protocols to enhance team efficiency.
- Ensured compliance with health and safety regulations, maintaining a safe working environment.
- Handled sensitive information confidentially, respecting privacy laws and regulations.
- Prioritised tasks efficiently, managing time effectively.
- Facilitated training sessions, enhancing staff competence and knowledge base.
- Collaborated with healthcare professionals for comprehensive patient treatment plans.
- Communicated effectively with patients, improving understanding and satisfaction.
- Assessed patient needs to develop individualised care plans.
- Provided emotional support for increased patient comfort.
- Liaised with family members by providing regular updates on patient progress.
- Handled emergency situations calmly, ensuring the safety of all involved.
- Responded efficiently to day-to-day changes in care and support packages.
- Liaised with a variety of healthcare professionals, social workers and case managers to deliver the highest level of care to service users.
- Managed and monitored branch rostering requirements of individual care teams.
- Created a safe environment for staff and service users, ensuring compliance with infection prevention policies across all tasks.
- Allocated a suitable carer to customers and answered questions or concerns to alleviate stress or confusion.
- Promoted individual wellbeing, verifying service users were safeguarded against abuse and neglect.
Education
GCSEs - High School
Pen-Y-Dre High School
Merthyr Tydfil 2017.09 - 2022.07
Skills
- Communication skills
- Hardworking
- Punctual
- Honest and trustworthy
- Fast learner
- Enthusiastic
- Multitasking efficiency
- Adaptable to patient needs
- Dementia care expertise
- Coordination of multidisciplinary teams
- Home visit experience
- Understanding of equality act
- Knowledge of gdpr compliance
- Patient confidentiality adherence
- Responsive flexibility
- Data entry and reporting
- Approachable demeanour
- Emergency response readiness
- Resilient under pressure
- Flexible work hours availability
- Clear decision-making
- Safeguarding procedures knowledge
Education
other
Timeline
Care coordinator
Qcare
2025.03 - Current
Domiciliary care worker
Qcare
2023.10 - 2025.03
Shop assistant
Matalan
2022.04 - 2023.10
GCSEs - High School
Pen-Y-Dre High School
2017.09 - 2022.07