Lara Aquino Prest
Community Operations Analyst
Dublin
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
3
3
Languages
Work History
Community Operations Analyst
Covalen
Dublin
07.2022 - Current
Lawyer
Self-employed
Dublin
03.2019 - 01.2021
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Handled numerous calls per day to address customer inquiries and concerns.
- Used coordination and planning skills to achieve results according to schedule.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Worked with customers to understand needs and provide excellent service.
Internship Student
Public Ministry of the State of Espirito Santo
Vitoria
05.2017 - 01.2019
- Sorted, organized and maintained files.
- Interacted with th public by phone, email or in-person to provide information.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Searched at library and in scholarly databases to locate necessary information for research projects.
- Collaborated with team to optimize workflow and achieve objectives.
Internship Student
The Court of the State of Espirito Santo
Vitoria
09.2016 - 04.2017
- Entered appeals in the Court's software system.
- Provided clerical support, addressing routine and special requirements.
- Helped with administrative support by managing incoming calls, coordinating files and sorting mail.
- Maintained office schedule and calendar of workflow and meetings.
- Gave the public access to legal proceedings.
Education
Postgraduate Degree - Applied Law
School of Magistrates of Espirito Santo
Vitoria, Espirito Santo - Brazil 02.2019 - 02.2021
Bachelor's - Law
Doctum Vitoria (University)
Vitoria, Espirito Santo - Brazil 02.2014 - 01.2019
Exchange Program - High School
Lehman High School
Kyle, Texas 09.2011 - 05.2012
Skills
Writing and editing
Client service and support
Organizational Efficiency
Legal Research
Task Prioritization
Scheduling/Planning
- Spreadsheets
Timeline
Community Operations Analyst
Covalen
07.2022 - Current
Lawyer
Self-employed
03.2019 - 01.2021
Postgraduate Degree - Applied Law
School of Magistrates of Espirito Santo
02.2019 - 02.2021
Internship Student
Public Ministry of the State of Espirito Santo
05.2017 - 01.2019
Internship Student
The Court of the State of Espirito Santo
09.2016 - 04.2017
Bachelor's - Law
Doctum Vitoria (University)
02.2014 - 01.2019
Exchange Program - High School
Lehman High School
09.2011 - 05.2012