Elaine Moss

In late 2019 I closed my own business and moved from Scotland to Shrewsbury to help care for my Dad who was in late/end stage Parkinson's Disease. This was a full time responsibility

• Handling all Household Admin for my Dad
• Ordering all Medication for my Dad
• Taking and Accompanying my Dad to all his Medical Appointments
• Feeding and Medicating my Dad through a Feeding PEG Tube
• Maintaining my Dad's catheter
• Helping safely move my Dad from the bed to the bathroom etc
• Liaising with Medical Staff on behalf of my Dad

My own business, selling ladies clothing and accessories, supported by a website.

• Stock ordering, display, pricing
• Creation and management of online website
• Staff recruitment, training and motivation
• Social media profile and presence
• Accounts and Profitability
• Customer care, loyalty and retention
• Customer events and marketing
• Fulfilment of online orders

Responsibility for 13 Kia Franchised Sales Agents across the West of Scotland and the North West of England. Home based with Extensive travel across the Region and also to Head Office in Weybridge, Surrey.

• Working with Dealers to set and agree targets
• Managing and motivating dealers to reach targets
• Managing area budgets
• Auditing dealers against Kia standards and targets
• Ensuring dealers commit to all Kia Sales and Marketing campaigns
• Sharing experience and best practice to help dealerships overcome challenges and achieve targets
• Hosting quarterly regional meetings to launch quarterly sales campaigns

SALARY - £58k plus annual bonus of around 10%

Responsible for the management of Blue Chip Lloyds TSB Autolease customers who used their Car Ownership funding programme to take advantage of tax relief benefits for their company car drivers. Extensive travel across the whole of the UK and regular meetings at Head Office in Birmingham.

• Advising Fleet Managers on new incentives to gain maximum benefits from the scheme
• Working to implement existing contract hire customers onto the scheme and move appropriate sectors of their fleets onto ECOS
• Regular customer review meetings to ensure scheme is performing against targets and achieving necessary savings versus contract hire

SALARY - £42K PA Plus Bonus

Between 1990 and 2006, I was employed in the UK Retail Motor Industry. I used this time to enhance my skills across all departments and build my CV.

• Service Receptionist for Jaguar Motors
• Fleet Sales Administrator for a Premium Motor Group
• Retail Sales Executive for Ford and Renault
• Fleet Sales Manager - Renault UK
• Group Fleet Sales Manager - North West Based Motor Group
• Business Development Manager - part of the Senior Dealership Management Team for the largest VW Dealer in the UK (at the time)
• Customer Account Manager - looking after Blue Chip Fleet Customers for Audi UK