Summary
Overview
Work history
Education
Skills
Certification
Hobbies & Interests
Next Goals
References
Timeline
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Freddie Garrett

Canterbury,Kent

Summary


Effective communicator with a strong track record of independent and team-based work. Resilient in adapting to changing business conditions while consistently achieving deadlines and targets. Excellent time management skills complemented by a diverse range of transferable abilities. Committed to continuous professional development and acquiring new skills to enhance value in dynamic work environments.

Overview

12
12
years of professional experience
1
1
Certification

Work history

Full Time Carer

Littlehampton
10.2022 - 09.2025
  • Facilitated daughter's transition to Primary School, enabling return to full-time work.
  • Supported daughter's development through play and reading activities.
  • Educated daughter on nutrition, preparing balanced meals daily.
  • Demonstrated excellent time management and consistent attendance.


Employment Officer

JCP
Dartford
08.2022 - 10.2022
  • Promoted equality, diversity, and inclusivity while engaging with diverse customers.
  • Facilitated communication with Universal Credit (HMRC) to fulfil client needs.
  • Organised meetings and educational sessions to improve clients' job prospects.
  • Conducted face-to-face appointments, showcasing strong time management skills.
  • Managed sensitive data in compliance with GDPR regulations.

Assistant Manager (Key Holder)

Hole in the Wall pub
Waterloo
02.2020 - 08.2022
  • Managed opening and closing of bar and restaurant operations.
  • Oversaw till counting to ensure accurate financial records.
  • Handled loading and unloading of deliveries for efficient stock management.
  • Coordinated customer events to enhance guest experiences.
  • Scheduled staff rotas and holidays to maintain operational efficiency.
  • Delivered exceptional service to customers, fostering loyalty and satisfaction.
  • Resolved conflicts and service issues professionally, maintaining a positive environment.
  • Maintained, refurbished, and decorated building during lockdown period, ensuring aesthetic appeal.

Floor Manager

The Three Stags pub
London
09.2018 - 02.2020
  • Delivered exceptional service, efficiently managing reservations and greeting guests.
  • Managed daily operations ensuring smooth service delivery and customer satisfaction.
  • Ensured smooth restaurant operations by diligently serving food and beverages.
  • Oversaw floor teams, coordinating break schedules and rota placements.
  • Conducted stock checks and changed kegs as needed for events.
  • Collaborated with Bar Manager to enhance event experiences.
  • Received positive customer reviews on Trip Advisor.

KPI Manager/Recruiter

Surview LTD
Clapham Junction
03.2016 - 07.2018
  • Recruited and trained new team members, customising processes for seamless integration.
  • Exceeded individual and company marketing targets through strategic initiatives.
  • Drove online traffic via self-designed website, collaborating with IT department.
  • Managed hiring and termination processes to maintain team efficacy.
  • Developed tailored job offers through popular job platforms to attract top talent.
  • Created comprehensive week-long training module to equip new employees effectively.

Warehouse worker - Tills - Grocery Department

Sainsbury's
Brixton, Lambeth
02.2014 - 03.2016
  • Resolved customer queries and issues through effective communication and detailed solutions.
  • Achieved service time and quality targets consistently.
  • Collaborated with team members to meet performance goals.
  • Managed complaints with clear communication and proactive problem-solving.
  • Maintained clean and safe working environments to reduce accident risks.
  • Engaged customers to understand needs and enhance service delivery.
  • Identified problems, analysed data, and proposed effective solutions.
  • Prepared various written communications, documents, and reports.

Education

Sport: (Outdoor Education) *Distinction

Plumpton College
Plumpton, East Sussex

GCSE: Maths, English, Science, D&T, Phys Ed

William Parker Sports College
Hastings, East Sussex

Skills

  • Reliable time management
  • Strong work ethic
  • Eagerness to learn
  • Trustworthiness
  • Deadline adherence
  • Effective communication

Certification

  • TTMBC, 12d T1/T2, Daruma Group, Traffic Management (June 2025)
  • Gate person, Daruma Group, Traffic Management (June 2025)
  • Airlock Installer Operator, Daruma Group, Traffic Management (June 2025)
  • COSHH Awareness, Daruma Group, Traffic Management (June 2025)
  • Health and Safety in the Workplace Level 2, Daruma Group, Traffic Management (June 2025)
  • Manual Handling, Daruma Group, Traffic Management (June 2025)
  • Principles of Working in Confined Spaces Level 2, Daruma Group, Traffic Management (June 2025)
  • Working at Height Level 2, Daruma Group, Traffic Management (June 2025)
  • Conflict Management Level 2, Daruma Group, Traffic Management (June 2025)
  • Disability Awareness & Inclusion Certification (September 2023)
  • Bullying & Harassment Awareness Certification (September 2023)
  • Dialectical Behaviour Therapy (DBT) Certification (August 2022)
  • Advanced Cognitive Behavioural Therapy (CBT) Certification (August 2022)
  • Assertiveness Skills Certification (July 2022)
  • Managing People Certification (July 2022)
  • Borderline Personality Awareness Certification (June 2022)
  • Self-Harm Awareness Certification (June 2022)
  • Safeguarding Vulnerable Adults Certification (May 2022)
  • Caring For The Elderly Certification (May 2022)
  • Leo Chinese Kung Fu Institute Certificate Of Achievement (October 2015)
  • Engaging Service At The Bar Certification - Fuller’s (September 2012)
  • BIIAB Level 1 Award In Responsible Alcohol Retailing (July 2012)
  • Edexcel BTEC Level 2 Award In Door Supervision (March 2012)
  • Working In The Private Security Industry Certification (March 2012)
  • Working As A Door Supervisor Certification (March 2012)
  • Conflict Management For The Private Security Industry Certification (March 2012)
  • Physical Intervention Skills For The Private Security Industry Certification (March 2012)
  • NCFE Level 1 Certificate In Drug Awareness & Drug Use (July 2010)
  • Sports Leader UK (Level 2) In Community Sports Leadership (November 2007)

Hobbies & Interests

  • Voluntary work teaching actors/actresses @The Shakespeare Globe (London) responsible for training historical choreography for various live Shakespearean theatre/stage productions.
  • Performed CGI fight sequences along-side Sifu Leo Au Yeung using green screens for an upcoming 4D roller coaster in Qingdao China.
  • Training actors/actresses with Sifu Leo Au Yeung for Netflix's Iron Fist.
  • Assistant instructor for both beginners, advanced, female (only) & child's classes.
  • Enjoy cooking, reading books, making memories with my daughter and spending time with my friends.

Next Goals

  • Starting my driving lesson(s) & test
  • Licence
  • Car
  • Enjoying life

References

References available upon request.

Timeline

Full Time Carer

Littlehampton
10.2022 - 09.2025

Employment Officer

JCP
08.2022 - 10.2022

Assistant Manager (Key Holder)

Hole in the Wall pub
02.2020 - 08.2022

Floor Manager

The Three Stags pub
09.2018 - 02.2020

KPI Manager/Recruiter

Surview LTD
03.2016 - 07.2018

Warehouse worker - Tills - Grocery Department

Sainsbury's
02.2014 - 03.2016

Sport: (Outdoor Education) *Distinction

Plumpton College

GCSE: Maths, English, Science, D&T, Phys Ed

William Parker Sports College
Freddie Garrett