Freddie Garrett
Canterbury,Kent
Summary
Effective communicator with a strong track record of independent and team-based work. Resilient in adapting to changing business conditions while consistently achieving deadlines and targets. Excellent time management skills complemented by a diverse range of transferable abilities. Committed to continuous professional development and acquiring new skills to enhance value in dynamic work environments.
Overview
12
12
years of professional experience
1
1
Certification
Work history
Full Time Carer
Littlehampton
10.2022 - 09.2025
- Facilitated daughter's transition to Primary School, enabling return to full-time work.
- Supported daughter's development through play and reading activities.
- Educated daughter on nutrition, preparing balanced meals daily.
- Demonstrated excellent time management and consistent attendance.
Employment Officer
JCP
Dartford
08.2022 - 10.2022
- Promoted equality, diversity, and inclusivity while engaging with diverse customers.
- Facilitated communication with Universal Credit (HMRC) to fulfil client needs.
- Organised meetings and educational sessions to improve clients' job prospects.
- Conducted face-to-face appointments, showcasing strong time management skills.
- Managed sensitive data in compliance with GDPR regulations.
Assistant Manager (Key Holder)
Hole in the Wall pub
Waterloo
02.2020 - 08.2022
- Managed opening and closing of bar and restaurant operations.
- Oversaw till counting to ensure accurate financial records.
- Handled loading and unloading of deliveries for efficient stock management.
- Coordinated customer events to enhance guest experiences.
- Scheduled staff rotas and holidays to maintain operational efficiency.
- Delivered exceptional service to customers, fostering loyalty and satisfaction.
- Resolved conflicts and service issues professionally, maintaining a positive environment.
- Maintained, refurbished, and decorated building during lockdown period, ensuring aesthetic appeal.
Floor Manager
The Three Stags pub
London
09.2018 - 02.2020
- Delivered exceptional service, efficiently managing reservations and greeting guests.
- Managed daily operations ensuring smooth service delivery and customer satisfaction.
- Ensured smooth restaurant operations by diligently serving food and beverages.
- Oversaw floor teams, coordinating break schedules and rota placements.
- Conducted stock checks and changed kegs as needed for events.
- Collaborated with Bar Manager to enhance event experiences.
- Received positive customer reviews on Trip Advisor.
KPI Manager/Recruiter
Surview LTD
Clapham Junction
03.2016 - 07.2018
- Recruited and trained new team members, customising processes for seamless integration.
- Exceeded individual and company marketing targets through strategic initiatives.
- Drove online traffic via self-designed website, collaborating with IT department.
- Managed hiring and termination processes to maintain team efficacy.
- Developed tailored job offers through popular job platforms to attract top talent.
- Created comprehensive week-long training module to equip new employees effectively.
Warehouse worker - Tills - Grocery Department
Sainsbury's
Brixton, Lambeth
02.2014 - 03.2016
- Resolved customer queries and issues through effective communication and detailed solutions.
- Achieved service time and quality targets consistently.
- Collaborated with team members to meet performance goals.
- Managed complaints with clear communication and proactive problem-solving.
- Maintained clean and safe working environments to reduce accident risks.
- Engaged customers to understand needs and enhance service delivery.
- Identified problems, analysed data, and proposed effective solutions.
- Prepared various written communications, documents, and reports.
Education
Sport: (Outdoor Education) *Distinction
Plumpton College
Plumpton, East SussexGCSE: Maths, English, Science, D&T, Phys Ed
William Parker Sports College
Hastings, East SussexSkills
- Reliable time management
- Strong work ethic
- Eagerness to learn
- Trustworthiness
- Deadline adherence
- Effective communication
Certification
- TTMBC, 12d T1/T2, Daruma Group, Traffic Management (June 2025)
- Gate person, Daruma Group, Traffic Management (June 2025)
- Airlock Installer Operator, Daruma Group, Traffic Management (June 2025)
- COSHH Awareness, Daruma Group, Traffic Management (June 2025)
- Health and Safety in the Workplace Level 2, Daruma Group, Traffic Management (June 2025)
- Manual Handling, Daruma Group, Traffic Management (June 2025)
- Principles of Working in Confined Spaces Level 2, Daruma Group, Traffic Management (June 2025)
- Working at Height Level 2, Daruma Group, Traffic Management (June 2025)
- Conflict Management Level 2, Daruma Group, Traffic Management (June 2025)
- Disability Awareness & Inclusion Certification (September 2023)
- Bullying & Harassment Awareness Certification (September 2023)
- Dialectical Behaviour Therapy (DBT) Certification (August 2022)
- Advanced Cognitive Behavioural Therapy (CBT) Certification (August 2022)
- Assertiveness Skills Certification (July 2022)
- Managing People Certification (July 2022)
- Borderline Personality Awareness Certification (June 2022)
- Self-Harm Awareness Certification (June 2022)
- Safeguarding Vulnerable Adults Certification (May 2022)
- Caring For The Elderly Certification (May 2022)
- Leo Chinese Kung Fu Institute Certificate Of Achievement (October 2015)
- Engaging Service At The Bar Certification - Fuller’s (September 2012)
- BIIAB Level 1 Award In Responsible Alcohol Retailing (July 2012)
- Edexcel BTEC Level 2 Award In Door Supervision (March 2012)
- Working In The Private Security Industry Certification (March 2012)
- Working As A Door Supervisor Certification (March 2012)
- Conflict Management For The Private Security Industry Certification (March 2012)
- Physical Intervention Skills For The Private Security Industry Certification (March 2012)
- NCFE Level 1 Certificate In Drug Awareness & Drug Use (July 2010)
- Sports Leader UK (Level 2) In Community Sports Leadership (November 2007)
Hobbies & Interests
- Voluntary work teaching actors/actresses @The Shakespeare Globe (London) responsible for training historical choreography for various live Shakespearean theatre/stage productions.
- Performed CGI fight sequences along-side Sifu Leo Au Yeung using green screens for an upcoming 4D roller coaster in Qingdao China.
- Training actors/actresses with Sifu Leo Au Yeung for Netflix's Iron Fist.
- Assistant instructor for both beginners, advanced, female (only) & child's classes.
- Enjoy cooking, reading books, making memories with my daughter and spending time with my friends.
Next Goals
- Starting my driving lesson(s) & test
- Licence
- Car
- Enjoying life
References
References available upon request.
Timeline
Full Time Carer
Littlehampton
10.2022 - 09.2025
Employment Officer
JCP
08.2022 - 10.2022
Assistant Manager (Key Holder)
Hole in the Wall pub
02.2020 - 08.2022
Floor Manager
The Three Stags pub
09.2018 - 02.2020
KPI Manager/Recruiter
Surview LTD
03.2016 - 07.2018
Warehouse worker - Tills - Grocery Department
Sainsbury's
02.2014 - 03.2016
Sport: (Outdoor Education) *Distinction
Plumpton College
GCSE: Maths, English, Science, D&T, Phys Ed
William Parker Sports College