Lan Jiang
Overview
4
4
years of professional experience
Work History
Team Medical Secretary
Leeds Teaching Hospitals NHS Service Trust
03.2025 - 04.2026
- Coordinated clinic schedules and prioritised workload to optimise patient pathways and maintain efficient service delivery in a fast-paced outpatient environment
- Provided comprehensive administrative support to consultants and MDTs, ensuring accurate handling and organisation of patient information across systems
- Managed patient follow-ups and appointment tracking via phone and email, maintaining clear and structured communication records to support continuity of care
- Maintained and updated patient records within PAS and Microsoft Office, ensuring high standards of data accuracy, confidentiality, and compliance with information governance policies
Brand Promotion Operation
Shanghai Ambrose Catering Co.,Ltd
04.2024 - 09.2024
- Applied quantitative analysis to evaluate campaign performance and optimise strategic decision-making, using metrics such as engagement rate, audience reach, and conversion indicators.
- Collected, cleaned, and analysed campaign data across 50+ media outlets, tracking key KPIs including impressions, engagement rate, and audience reach.
- Developed Excel-based reporting dashboards to monitor campaign performance, identify trends, and support data-driven decisions, contributing to an 18% increase in engagement rates in subsequent campaigns.
- Performed comparative analysis across media channels to evaluate performance and inform budget allocation, improving overall cost-effectiveness by 22%.
- Delivered data-driven insights to support PR decision-making during crisis situations, helping to reduce negative media impact within 48 hours.
Model Agent
Esee Model Management
06.2022 - 03.2023
- Lead the model interview and shooting followup (including print albums, film and television commercials, event releases, major display activities and media release activities);
- Coordinated model schedules and facilitated client communication to ensure smooth operations
- Developed markets and maintained customer relationships, expanding the customer base in line with company growth.
- Promoted contracted models, packaging, and promotional materials.
Overseas Operations Intern
USHOPAL Brand Acceleration Group
01.2022 - 06.2022
- Evaluated and analysed cooperation quality with KOLs, rated KOLs based on performance, and contributed to establishing an effective management process.
- Collected and screened target profile KOLs per marketing plan, explored overseas social media (e.g. Twitter, Facebook, Instagram). Twitter, Facebook, Instagram). YouTube for quality KOLs, negotiated cooperation contracts, and managed the cooperation process.
- Compiled a database of over 6,000 bloggers across platforms such as Instagram, YouTube, and TikTok.
Education
Master - Culture, Creativity and Entrepreneurship
University of LEEDS
Leeds，UK01.2024
Bachelor - German
University of Shanghai DianJi
Shanghai，China01.2022
Volunteer Experience
Doctors of the World （current）
- Supported data collection and basic analysis, using Excel to organise datasets and Power BI to create simple visualisations for reporting
Skills
- Database SQL
- Microsoft Office
- Languages： Chinese (first language), English, Japanese, German,
Timeline
Team Medical Secretary
Leeds Teaching Hospitals NHS Service Trust
03.2025 - 04.2026
Brand Promotion Operation
Shanghai Ambrose Catering Co.,Ltd
04.2024 - 09.2024
Model Agent
Esee Model Management
06.2022 - 03.2023
Overseas Operations Intern
USHOPAL Brand Acceleration Group
01.2022 - 06.2022
Master - Culture, Creativity and Entrepreneurship
University of LEEDS
Bachelor - German
University of Shanghai DianJi