Summary
Overview
Work History
Education
Skills
Timeline
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Lamisah Kauser

Birmingham ,West Midlands

Summary





Hope you are well my name is: Lamisah Kauser .


I am a very hard working, trust worthy person who is very confident and caring especially when it comes to working in high paced professional environments. I have alot of experience of working in busy high demand face to face environments and feel i strive best in meeting all targets and demands given.


I am very customer oriented and i am very fast to adapt to any given situation.i enjoy meeting and assisting customers to the highest quality.


Another one of my qualities which i feel helps me best in any job role is my clear clear communication skills and believing leadership is the core of any professional job as teamwork is what ensures all expectations and demands are met. I enjoy constructive criticism as this is key for bettering my skills.


In my spare time i enjoy going out and giving a little back to those who are not ad fortunate as me especially the homeless especially mother and baby hostels as it naturally stems within me to be greatful and show gratitude. I am a very hands on person who strives with the brightest attitude in any predicament i am positioned in. I am a very honest respectful role model for younger generations and others.

Overview

4
4
years of professional experience

Work History

Pharmacy Counter Assistant

Laser Pharmacy
Birmingham , West Midlands
10.2021 - 07.2023
  • Processed customer orders and accurately entered into the system.
  • Managed multiple tasks in high-volume environment.
  • Dispensed prescription Medication for customers under the pharmacist supervision.
  • Have full training and knowledge on up to date system and software which i can use without any issues
  • Operating till & restocking the stores inventory.
  • Fully trained and have successfully carried out ANTIGEN TESTS professionally on patients and provided certificates.
  • Fully trained and have successfully carried out PCR FIT TO FLY TESTS professionally on patients
  • Ensured that prescription forms are completed accurately with the pharmacies regulations.
  • Placed orders for medication under direction of the pharmacist.
  • Fully trained and can carry out BPM checks accurately.
  • Processed cash and card payments for the purchase of prescription and over the counter medications .
  • Maintained high level of cleanliness of shop floor to minimise slip/fall risks to patients and staff.
  • Assisted customers with prompt and polite support in person and via telephone. Answering patients enquiries to best of abilities and booked patients for any given service.
  • Fair and non judgmental
  • Friendly and approachable
  • Remain professional and calm when dealing with tense/ upset customers / situations.

Retail Shop Floor Assistant

Shahs Supermarket
Birmingham , West Midlands
09.2019 - 11.2019
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Checked incoming orders and organized new stock.
  • Greeted customers entering store and offered assistance with requirements.
  • Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
  • Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.

Childcare

Niche Kids Nursery
Birmingham , West Midlands
07.2019 - 08.2019
  • Modeled positive behavior and communication skills for students.
  • Monitored classroom to verify safe and secure environment.
  • Planned and executed activities to stimulate physical, social and intellectual growth.
  • Guided students to develop social, emotional and physical skills.
  • Established positive relationships with students and families.
  • Preparing meals using hands and cutlery with diligent attention to quality standards.
  • Helped keeping children well maintained and extra assistance when necessary.
  • Maintained the cleaniness of surroundings to ensure the floors and tables were spotless to minimise choking hazards and slip risks.
  • Fair and non judgmental
  • Leadership to ensure everything runs smoothly
  • Clearly communicated thoughts and always ask for any constructive criticism and act accordingly to improve .

Education

B - Health And Social Care -

Solihull College
Solihull Birmingham

GCSE -

HALLGREEN ACADEMEY
Hallgreen
07.2019

Skills

Pharmacy Inventory and Recordkeeping

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Timeline

Pharmacy Counter Assistant

Laser Pharmacy
10.2021 - 07.2023

Retail Shop Floor Assistant

Shahs Supermarket
09.2019 - 11.2019

Childcare

Niche Kids Nursery
07.2019 - 08.2019

B - Health And Social Care -

Solihull College

GCSE -

HALLGREEN ACADEMEY
Lamisah Kauser