Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Personal Information
Interests
Creative Arts
Timeline
Generic

Lalita Sharma

SLOUGH,UK

Summary

Dedicated professional with expertise in personal care and home care services, demonstrating exceptional skills in multitasking under pressure and effective communication. Proven ability to build relationships and maintain respect while assisting with personal hygiene, toileting, grooming, and safeguarding. Adept at food preparation and housekeeping, consistently meeting deadlines with enthusiasm and drive. Committed to enhancing the quality of life for clients through flexibility and a strong sense of responsibility.

Overview

5
5
years of professional experience
4043
4043
years of post-secondary education

Work History

Receptionist

Kashmir Singh Aulakh
Birmingham, West Midlands
10.2022 - 01.2024
  • Collaborated with team members in organising company events; enhancing team cohesion and morale building activities.
  • Streamlined communication channels by promptly forwarding messages and post to relevant departments or personnel.
  • Provided valuable support during busy periods, contributing to successful operation under high pressure.
  • Facilitated prompt issue resolution through careful tracking of complaints until they were fully addressed.
  • Enhanced customer satisfaction by efficiently managing all front desk enquiries.

Computer data entry operator

Shamsher Singh
PUNJAB , INDIA, PATIALA
01.2019 - 11.2019
  • Increased efficiency by maintaining and updating databases regularly.
  • Improved data quality with rigorous validation procedures.
  • Collaborated with IT team to address technical problems promptly.
  • Assisted colleagues on complex projects, facilitating smooth operations.
  • Stored, organised and managed files for easy retrieval.
  • Examined data to detect errors and discrepancies.
  • Gathered data to create Excel spreadsheets for budget and inventory management.

Health Care Assistant

Elite Health Care Service
Birmingham, West Midlands
02.2024 - 07.2024
  • Personal care assistance, grooming and feeding.
  • Assistance with housework.
  • Providing support at medical appointments, and administering medication(Oral, Eye drops, Insulin).
  • Communicate with the health care professionals according to the service users conditions. And pass the information to the family.
  • Teaching life skills such as managing finances, life administration, and shopping trips.
  • Providing access to community facilities and services.
  • Social trips and days out – meeting friends and family.
  • Mentoring and emotional support – for the individual and their families.
  • Working to a comprehensive care plan developed with the client and their family.
  • Responded appropriately to the physical, emotional, and developmental needs of residents.
  • Performed direct resident care aimed at increasing comfort.
  • Provide psychological, social, and spiritual wellbeing.
  • Providing assistance with personal hygiene, physical comfort, nutrition, and safety.
  • Provided a comforting and soothing environment.
  • Transported patients to other areas of the home in wheelchairs.
  • Helped patients move in and out of beds, baths, and wheelchairs.
  • Performed clerical duties such as word processing, data entry, answering phones, and filing forms.
  • Assisted in patient care, improved comfort and well-being.
  • Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
  • Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
  • Prepared meals for patients, ensured balanced nutrition intake.
  • Delivered high-quality patient service by maintaining cleanliness in wards.
  • Minimised care continuity issues by keeping thorough, accurate records.
  • Kept patient environments clean and neat following optimum hygiene standards.

Education

MSC - International Business

University of Lincoln

Bachelor Of Arts - undefined

Punjabi University
Patiala, Punjab
01.2016 - 01.2019

Senior Secondary Examination - Commerce

Gurbux Public School
PUNJAB, INDIA
04.2015 - 05.2016

Higher Secondary Examination - Commerce

Gurbux Public school
Patiala, India
04.2013 - 03.2014

Diploma of Fashion Skills - Fashion Designing Trade

ITI , Fashion Design & Technology
Patiala, India

ITI - Cosmetology trade

Govt Industrial Teachers Training Institute
India

IELTS - undefined

Skills

  • Confidence
  • Drive
  • Enthusiasm
  • Meeting deadlines
  • Effective communication
  • Relationship building
  • Flexibility
  • Respect
  • Multitasking under pressure
  • Personal hygiene maintenance assistance
  • Home care
  • Toileting and grooming
  • Housekeeping
  • Safeguarding knowledge
  • Personal care
  • Food preparation

Affiliations

  • Community Involvement
  • Writing
  • Learning Languages
  • Photography
  • Travel
  • Sports
  • Reading
  • Yoga

Languages

English
Upper intermediate

Personal Information

  • Date of birth: 05/04/1998
  • Gender: Female
  • Nationality: Indian


Interests

I love travelling, cooking, exploring historical things, charity work, volunteering, community service, cooking and gardening.


Creative Arts

I love to do writing, music, painting and crafts.

Timeline

Health Care Assistant

Elite Health Care Service
02.2024 - 07.2024

Receptionist

Kashmir Singh Aulakh
10.2022 - 01.2024

Computer data entry operator

Shamsher Singh
01.2019 - 11.2019

Bachelor Of Arts - undefined

Punjabi University
01.2016 - 01.2019

Senior Secondary Examination - Commerce

Gurbux Public School
04.2015 - 05.2016

Higher Secondary Examination - Commerce

Gurbux Public school
04.2013 - 03.2014

IELTS - undefined

MSC - International Business

University of Lincoln

Diploma of Fashion Skills - Fashion Designing Trade

ITI , Fashion Design & Technology

ITI - Cosmetology trade

Govt Industrial Teachers Training Institute

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Lalita Sharma