Mariam Yousaf

As a receptionist I was the first point of contact for the company, responsible for answering calls, managing front desk operations. I handles enquiries, scheduled appointments, and maintained office security by monitoring the entry to the premises. I also performed administrative tasks such as sorting mail, managing correspondence, and assisting with clerical duties.

I have been labeling products accurately with the correct product information and barcodes. I have been organising medicines and ensuring they are stored at the correct temperature and conditions. I also have been keeping track of stock levels and reporting shortages or damages.

My role was a supportive role in helping staff create a safe, nurturing environment for young children. I assisted with daily activities, such as supervising playtime, helping children with meals and encouraging learning through games or arts and crafts. I provided hands-on support, helping through games or arts and crafts. I would also assist when it came to snack or lunch time ensuring children eat safely, follow good table manners and encouraging independence. During my time at the nursery my experience has strengthened my ability to adapt to different situations, work collaboratively with a team, and ensure each child receives the care and attention they need.

At the NHS, I was responsible for ensuring patients received the correct meals according to their dietary needs. I assisted with meal distribution, which involved delivering food trays to patients beside their bed, ensuring food is served at the right temperature and helping patients with feeding if required. I also monitored patients food preferences and dietary restrictions and provided feedback to the kitchen staff.