Lahaina Sutherland
Summary
A motivated student with three years of experience in retail. I enjoy taking on challenges and assisting customers to meet their needs, harnessing my interpersonal skills. I always ensure that I am punctual, polite, and enthusiastic.
Overview
3
3
years of professional experience
Work history
Sport Advisor
Decathlon UK
Stevenage, Hertfordshire
2022.10 - Current
I have become a reliable and skilled Sales Assistant during my time at Decathlon, taking on additional responsibilities such as training newer employees and overseeing our customer service quality. I have won numerous competitions at work amongst other colleagues which showcases my hard work and dedication. I regularly go above and beyond to improve customer experience by contacting other branches to locate merchandise and maintaining sufficient stock checks.
Education
GCSEs -
Barclay Academy
Stevenage, Hertfordshire 2021.09 - 2023.06
A-Levels -
Barclay Academy
Stevenage, Hertfordshire 2023.09 - 2025.06
Bachelor of Arts - Politics, Philosophy and Law (PPL)
University of Warwick
Coventry 2025.09 -
Skills
- Public speaking
- Leadership
- Inventory management
- Customer service
- Refund processing
- Cash handling
- Confident communicator
- Opening and closing duties
Timeline
Bachelor of Arts - Politics, Philosophy and Law (PPL)
University of Warwick
2025.09 -
A-Levels -
Barclay Academy
2023.09 - 2025.06
Sport Advisor
Decathlon UK
2022.10 - Current
GCSEs -
Barclay Academy
2021.09 - 2023.06