Summary
Overview
Work history
Education
Skills
Accomplishments
Certification
Affiliations
Timeline
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Lacey Brooks

Dunstable,Buckinghamshire

Summary

Dedicated professional with a solid foundation in customer service and strong business acumen. Experienced in franchise ownership, adept at navigating challenges and transforming them into positive outcomes. Background as a dental nurse enhances ability to maintain composure and provide exceptional service during customer interactions.

Overview

15
15
years of professional experience
1
1
Certification

Work history

Estate Agent Franchise Owner

Ewemove Estate Agents
Dunstable, Central Bedfordshire
11.2019 - Current

Oversaw daily operations to facilitate efficient property sales and lettings.
Conducted property valuations, viewings, and marketing initiatives.
Managed client inquiries to ensure prompt responses and satisfaction.
Ensured compliance with GDPR and all legal requirements consistently.

  • Managed and rented out rental properties.
  • Inspected properties between lettings to confirm required works ahead of new tenants moving in.
  • Photographed properties to showcase rooms, features and outdoor spaces.
  • Oversaw property maintenance, working with various tradesmen to complete repairs.

Senior dental nurse

Tavistock House
Aylesbury, Buckinghamshire
01.2015 - 09.2015
  • Ensured sterilisation of dental instruments to uphold hygiene standards.
  • Supported dentist in delivering efficient patient services.
  • Monitored stock levels of dental supplies to maintain adequate inventory.
  • Promoted oral health education among patients, enhancing preventive practices.

Senior dental nurse

Advance Aesthestics
Leighton Buzzard, Central Bedfordshire
12.2013 - 12.2014
  • Supported dentist for efficient service delivery.
  • Ensured sterilisation of dental instruments to maintain hygiene standards.
  • Managed patient care by coordinating dental procedures.
  • Prepared patients for treatment, ensuring their comfort.
  • Oversaw the maintenance of dental equipment promoting longevity and efficiency.

Senior dental nurse

Aylesbury Dental Care
Aylesbury, Buckinghamshire
11.2012 - 01.2013
  • Prepared patients for treatment, ensuring their comfort.
  • Supported dentist for efficient service delivery.

Senior Dental Nurse

Optical Express/The Dental Clinic
Aylesbury, Buckinghamshire
01.2010 - 11.2010
  • Ensured sterilisation of dental instruments to maintain hygiene standards.
  • Promoted oral health education amongst patients leading to better preventive practices.
  • Worked closely with other healthcare professionals providing comprehensive patient care.
  • Maintained accurate patient records for improved tracking and follow-up.
  • Oversaw the maintenance of dental equipment promoting longevity and efficiency.
  • Supported dentist for efficient service delivery.
  • Coordinated appointment schedules with optimum time management.
  • Welcomed patients, explaining dental procedures and answering questions to ease anxiety.
  • Helped to close surgery, treatment rooms and reception area at end of day.

Education

Estate Agency

Ewemove
Dunstable, Central Bedfordshire

Certificate of Higher Education - Dental Surgery Assistant

Aylesbury College
Aylesbury, Buckinghamshire

Skills

  • Excellent customer service
  • Strong empathy
  • Microsoft Office Suite
  • Business acumen

Accomplishments

    Franchise Of The Month

    Income of The Month

    Income of The Month

Certification

Certificate In Crystal Therapy

Certificate In Colour Therapy


Certificate In Dental Nursing

Affiliations

  • Going To Concerts, Is A TREKKIE... LLAP!!!

Timeline

Estate Agent Franchise Owner

Ewemove Estate Agents
11.2019 - Current

Senior dental nurse

Tavistock House
01.2015 - 09.2015

Senior dental nurse

Advance Aesthestics
12.2013 - 12.2014

Senior dental nurse

Aylesbury Dental Care
11.2012 - 01.2013

Senior Dental Nurse

Optical Express/The Dental Clinic
01.2010 - 11.2010

Estate Agency

Ewemove

Certificate of Higher Education - Dental Surgery Assistant

Aylesbury College
Lacey Brooks