Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Kym Perry

Portsmouth,Hampshire

Summary

Experienced veterinary practice professional with nearly 10 years’ experience progressing from Receptionist to Practice Administrator. Skilled in team leadership, practice operations, payroll, and client service, with a proven ability to support efficient and high-quality service delivery. Proven ability to oversee daily practice operations, manage staff, and deliver high standards of client service in a fast-paced environment.

Overview

7
7
years of post-secondary education

Work history

Practice administrator

Vets4Pets
Havant, Hampshire
2025.11 - Current

I began my career at Companion Care Vets Portsmouth as a part-time Receptionist. During my time there, I regularly covered additional shifts, developed my knowledge, and progressed to the role of Deputy Reception Manager, where I supported the management of a team of six receptionists.

In 2023, I was offered the position of Reception Manager at Havant Vets for Pets, a sister practice of Companion Care. In this role, I established a permanent reception team, replacing the previous rotational staffing model between branches. I also played a key role in increasing the practice’s presence within the local community and strengthening team cohesion.

I later progressed to the role of Practice Administrator, gaining broader insight into the operational side of the business. My responsibilities included payroll processing, diary management, and overseeing the purchase ledger. I also managed the practice’s social media platforms, improving engagement and producing informative, client-focused content.

While working at Vets for Pets, I achieved a Level 3 Certificate in Principles of Management and Leadership, strengthening my skills in team leadership and practice operations. I am committed to ongoing professional development and am currently looking to progress onto a diploma.

I am eager to take the next step in my career, further developing my leadership and operational skills while making a positive contribution to practice performance and team development.

I have also completed a first aid training course.

Education

Certificate of Higher Education - Principles of Management and Leadership

CMI Charted Management Insitute
Online
2023.12 - 2024.12

Diploma of Higher Education - Fashion and Textiles

Fareham College
Portsmouth
2016.09 - 2018.06

GCSEs -

Springfield Secondary School
Portsmouth
2012.09 - 2016.06

Skills

  • Appointment organising
  • Staff leadership and motivation
  • Calm under pressure
  • Medical records management
  • Client relationship building
  • Insurance processing
  • Staff recruitment and training
  • Staff rotas and scheduling

Affiliations

  • In my spare time I enjoy travelling, spending time with my family and reading

Timeline

Practice administrator

Vets4Pets
2025.11 - Current

Certificate of Higher Education - Principles of Management and Leadership

CMI Charted Management Insitute
2023.12 - 2024.12

Diploma of Higher Education - Fashion and Textiles

Fareham College
2016.09 - 2018.06

GCSEs -

Springfield Secondary School
2012.09 - 2016.06
Kym Perry