Kaye Gardiner
Glasgow,Uk
Summary
Offering strong organisational skills, attention to detail, and proactive approach to tasks. Knowledgeable about administrative support, data management, and communication. Ready to use and develop problem-solving, teamwork, and time-management skills in the Retail Assistant role.
I know the brand & the products so feel I have transferable skills to be able to confidently take on this position. Also I know the store and staff and in the store very frequently.
Overview
2027
2027
years of professional experience
Work history
Receptionist
M & M Press (1994) Ltd
Glasgow , Uk
- Utilised multi-line telephone system to manage incoming calls effectively.
- Prepared meeting rooms before and after use, maintaining a neat appearance at all times.
- Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
- Maintained accurate logs of visitor entries for security purposes.
- Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Maintained an organised reception area for a professional business environment.
- Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
- Coordinated office supplies orders to keep necessary materials available at all times.
- Administered mail distribution process, ensuring each department received its correspondence in a timely manner.
- Managed phone calls, resulting in effective communication flow within the company.
Curriculum Support Administrator
Glasgow Clyde College
Glasgow
2015.09 - Current
- Enhanced curriculum delivery by coordinating administrative tasks.
- Liaised with teaching staff, fostering a cooperative work environment.
- Boosted teacher productivity with prompt provision of necessary materials.
- Assisted in student enrolment to ensure accurate record keeping.
- Organised educational resources for smooth classroom activities.
- Observed teaching techniques in classroom setting and evaluated teacher performance.
- Maintained accurate student data and assessment information for [Number]+ pupils.
- Made recommendations about improvements to curricula and teaching methods to educational boards.
Housing Administrator
Margaret Blackwood Housing Association
Glasgow , Uk
2005.04 - 2014.09
- Handled confidential documents securely; maintained integrity of sensitive information.
- Processed applications for social housing, resulting in efficient allocation of resources.
- Managed tenant enquiries by providing accurate and timely information.
- Liaised with repair contractors for prompt response to maintenance requests from tenants.
- Ensured compliance with housing laws by maintaining up-to-date records.
- Addressed resident complaints, fostering a harmonious community atmosphere.
- Administered lease renewals efficiently; ensured uninterrupted residency for tenants amidst administrative transitions.
- Addressed concerns and promptly followed up on maintenance requests for optimal resident satisfaction.
Education
Higher Grades : English Secretarial Studies Anato -
Victoria Drive Secondary School
Glasgow 1977-06
Skills
- Digital communication tools usage
- Filing system development
- Education policy understanding
- Appointment organising
- Educational administration
- GDPR knowledge
- Exceptional organisation
- Diversity awareness
- Student engagement techniques
- Special needs adaptation
Timeline
Curriculum Support Administrator
Glasgow Clyde College
2015.09 - Current
Housing Administrator
Margaret Blackwood Housing Association
2005.04 - 2014.09
Receptionist
M & M Press (1994) Ltd
Higher Grades : English Secretarial Studies Anato -
Victoria Drive Secondary School