Kyle Watson
Salford,Greater Manchester
Summary
Dedicated professional with expertise in child development, animal science, and quality education delivery. Demonstrates strong skills in teamwork and collaboration, and ensuring health and safety compliance. Known for customer service excellence and a commitment to fostering a safe and supportive environment. Aims to leverage extensive knowledge to contribute effectively to organisational goals.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work history
Guest experience host
SeaLife
Manchester
2024.06 - Current
- Enhanced guest experiences through proactive communication and problem-solving skills.
- Gained knowledge about sea creatures and animal care through hands-on experience.
- Assisted in educating individuals of all ages on various aquarium-related topics.
- Regular public talking, often educating up to 50 people at a time
Retail worker
SeaLife
Manchester
2022.01 - 2024.07
- Supported annual stocktaking activities to ensure accurate inventory records.
- Assisted customers in selecting products to enhance customer satisfaction.
- Managed returns and exchanges competently, upholding high levels of customer satisfaction.
Bar team member
Slug and Lettuce
Manchester
2021.05 - 2022.01
- Ensured compliance with health and safety standards creating secure working environment.
- Performed bar tasks efficiently supporting high-quality customer service.
- Engaged in ongoing training sessions enhancing mixology skills.
- Assisted team in managing peak hours minimizing customer wait times.
Crew member
McDonald's
Manchester
2019.11 - 2021.02
- Facilitated smooth service through effective communication skills.
- Supported fellow staff during peak hours to enhance teamwork.
- Engaged with diverse customers in customer service roles.
- Ensured kitchen areas remained clean, orderly, and well-stocked for efficient service.
- Upheld high standards of customer service during busy periods.
Volunteer
Quarry bank mill
Manchester
2017.06 - 2018.06
- Assisted with manual labour tasks, including gardening and erecting fences.
- Collaborated with team members to prepare and maintain event areas.
- Supported efforts in creating habitats and conserving local wildlife.
Education
Certificate of Higher Education - Physics
University of Salford
Salford 2021.09 - 2024.05
A-Levels - Maths
Xaverian
Manchester 2019.09 - 2021.06
A-Levels - Further Maths
Xaverian
Manchester 2019.09 - 2021.06
Skills
Teamwork and collaboration
Quality education delivery
Child development expertise
Animal science proficiency
Food safety practices
Customer service excellence
Health and safety compliance
Affiliations
- 3D Printing
- Dungeons and Dragons
Accomplishments
I have received multiple monthly and yearly awards for my work at Sealife
Timeline
Guest experience host
SeaLife
2024.06 - Current
Retail worker
SeaLife
2022.01 - 2024.07
Certificate of Higher Education - Physics
University of Salford
2021.09 - 2024.05
Bar team member
Slug and Lettuce
2021.05 - 2022.01
Crew member
McDonald's
2019.11 - 2021.02
A-Levels - Maths
Xaverian
2019.09 - 2021.06
A-Levels - Further Maths
Xaverian
2019.09 - 2021.06
Volunteer
Quarry bank mill
2017.06 - 2018.06