Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kyle Moorehead

Newry,Down

Summary

Proactive and detail-orientated customer service professional with a strong emphasis on enhancing customer satasfaction through effective communication and swift problem resolution. A dedicated teamworker who is able to handle pressure during peak periods effectively whilst remaining poised to maintain exceptional service quality and operational effeciency. Consistantly demonstarting dedication to work and meticulus attention to detail when executing instructions and navigating daily tasks.

Overview

1
1
year of professional experience

Work History

Classroom Assistant

Mullaghglass Primary School
Newry, Down
02.2025 - 02.2025

Complied with health and safety, safeguarding policies, and procedures, conducting risk assessments and headcounts to ensure student needs and rights were met.

  • Applied organisational and multitasking skills to assist teachers and students, ensuring timely completion of tasks and effective preparation for upcoming activities.

Encouraged teamwork and collaboration among colleagues to create a supportive work environment.

  • Whilst under pressure I still maintained a positive attitude towards work and others.

Adhering to Policies, Legislation and Procedures

  • Organisation

Deli Assistant

SPAR
Poyntzpass, Armagh
02.2024 - 07.2024

Customer Service

  • Provided exceptional customer service by resolving complaints and answering queries promptly, enhancing customer satisfaction.

Teamwork

  • It required strong teamwork and clear/effective communication to coordinate food prep, manage stock levels, and deliver fast, high-quality customer service during busy periods.

Stocking

  • Arranged deli displays attractively, enticing customers and promoting sales of specialty items.
  • Monitored and replenished stock to ensure product availability for customers.

Executed thorough cleaning of surfaces and equipment to uphold hygiene standards.

  • Swept, mopped and wiped all surface areas/equipment using appropriate cleaning solutions to comply with quality and cleanliness standards.

Education

A-Levels - Business Studies

NewryHighSchool
Newry
01-2024

A-Levels - Health & Social Care

NewryHighSchool
Newry
01-2026

A-Levels - Psychology

NewryHighSchool
Newry
01-2024

GCSEs - Maths

NewryHighSchool
Newry
01-2024

GCSEs - English

NewryHighSchool
Newry
01-2024

GCSEs - LLW

NewryHighSchool
Newry
01-2024

GCSEs - ART & Design

NewryHighSchool
Newry
01-2024

GCSEs - Business Studies

NewryHighSchool
Newry
01-2024

GCSEs - Psychology

NewryHighSchool
Newry
01-2024

GCSEs - Geography

NewryHighSchool
Newry
01-2024

GCSEs - Double Award Science (Physics, Chemistry, and Biology)

NewryHighSchool
Newry
01-2024

Skills

Customer Service

  • Working effeciently and swiftly
  • Polite and poised under pressure
  • Empathy and understanding
  • Emotional inteligence
  • Clear and effective communciation
  • Positive and friendly attitude
  • Understanding of how to deal with issues in an effective and appropirate manner

Teamworking

  • Coordination with coworkers
  • Clear and effective communication
  • Emotional intelligence
  • Conflict resolution / mediation
  • Task prioritization when working together

Health and Safety

  • Food safety
  • Hygiene standards
  • Legislation compliance
  • Proactive risk assessment
  • Following instruced procedures rigorously

Key Skills

  • Strong numeracy
  • Understanding of technology
  • Active listenting and colaboration
  • Memory recall and retention
  • Organisation
  • Stress resilience
  • Adaptable
  • Time management
  • Attention to detail
  • Poise and composure underpressure
  • Multitasking

Retail Skills

  • Stock monitoring
  • Inventory control
  • Attractively displaying products
  • Product packaging and labeling
  • Quality control
  • Waste management
  • Cleaning protocols

Timeline

Classroom Assistant

Mullaghglass Primary School
02.2025 - 02.2025

Deli Assistant

SPAR
02.2024 - 07.2024

A-Levels - Business Studies

NewryHighSchool

A-Levels - Health & Social Care

NewryHighSchool

A-Levels - Psychology

NewryHighSchool

GCSEs - Maths

NewryHighSchool

GCSEs - English

NewryHighSchool

GCSEs - LLW

NewryHighSchool

GCSEs - ART & Design

NewryHighSchool

GCSEs - Business Studies

NewryHighSchool

GCSEs - Psychology

NewryHighSchool

GCSEs - Geography

NewryHighSchool

GCSEs - Double Award Science (Physics, Chemistry, and Biology)

NewryHighSchool
Kyle Moorehead