Summary
Overview
Work history
Education
Skills
Timeline
Generic

Kyle Dann

Norwich,Norfolk

Summary

Fully qualified bench joiner with wide range of knowledge and passion for woodwork. Experienced in making and assembly of architectural joinery products; all the way to bespoke musical instrument making, which I enjoy doing in my spare time.

Overview

15
15
years of professional experience

Work history

Sales advisor

Angling Direct
Norwich, Norfolk
05.2025 - Current
  • Resolved customer complaints swiftly, maintaining company reputation.
  • Maintained clean, organised retail environment to enhance shopping experience.
  • Delivered excellent customer service by addressing and resolving queries.
  • Increased sales through effective negotiation and persuasion techniques.
  • Facilitated smooth checkout process, enhancing customer satisfaction levels.
  • Assisted in stock taking for accurate inventory management.
  • Boosted brand reputation with demonstration of product knowledge.
  • Provided customers with price information and handled financial transactions.
  • Built rapport with new and existing customers to boost client retention.

Cabinet Maker, Fitter and spray paint finisher.

Fitted Furniture Company
Brooke , Norfolk
02.2021 - 05.2025
  • Manufactured a wide range of bespoke fitted and free standing furniture from technical drawings using hand tools, power tools and static industrial woodworking machinery.
  • Fitted a range of furniture in customers houses including: Kitchens, Wardrobes, Bathroom units, Entertainment spaces, office spaces and study's.
  • Head in charge of the finishing department applying oil, varnish, water-based paint and Lacquer spray finishes.
  • In charge of quality control before completion.
  • Responsible for workshop stock material ordering and the ordering of paint and finishing products.

Guitar repairman

self employed
Norwich, Norfolk
06.2021 - 06.2022
  • Carried out a range of repairs on acoustic, electric and bass guitars including: full and partial re-frets and levelling, nut and saddle reconstruction and replacements, electronic faults, fretboard radiusing and levelling.
  • Carried out advanced setup services including: Pickup hight, saddle hight, intonation, truss-rod adjustment, fret polish & crown, fretboard oil and tremolo adjustments.
  • Worked closely with clients to meet their needs to the best of my ability within a given deadline. This includes giving updates throughout the process. I found this approach often lead to repeat custom.

Bench Joiner

Weybread Woodcraft
Fressingfield, SFK
06.2014 - 02.2021
  • Completed three year apprenticeship, earning an NVQ and diploma in bench joinery at level three.
  • Specialised in manufacturing bespoke windows and doors, from start to finish using a wide range of machinery, hand and power tools.
  • Installing and fitting a range of hardware to: Single, stable, double, Georgian and bifold door sets. As well as: Flush, Stormproof, slim light and sash windows.
  • Ordering and organising relevant furniture for each individual job.
  • Carrying out quality control checks and signing off work before delivery.
  • Loading vans for delivery.
  • Answering the phone and making calls to clients regarding the job.
  • Meeting tight deadlines .
  • Teaching new apprentices and employees.
  • Qualified first aider for the company

Kitchen Porter

Tivetshall Ram
Tivetshall, NFK
10.2014 - 05.2015
  • Maintained timely rubbish removal, mopping and sweeping of floors and washing up.
  • Trained new employees to perform kitchen porter duties.
  • Preparation of starters and desserts.

Handy Man

Orchard Kennels and Cattery
Pulham Market, NFK
01.2011 - 04.2014
  • Painting and decorating
  • Garderning
  • Cleaning
  • General maintenance

Education

Certificate of Higher Education - First aid

Nuco Training
fressingfield
07.2018

NVQ Level 3 - wood occupations (construction)-Architectural joinery (QCF)

Otley College
Ipswich, SFK
12.2017

Diploma of Higher Education - Bench Joinery (costruction) (QCF)

Otley college
Ipswich
05.2018

NVQ Level 2 - Wood occupations (Construction) - Bench Joinery

Norwich City College
Norwich, NFK
07.2016

Diploma of Higher Education - Bench Joinery

Norwich City College
Norwich, NFK
07.2016

GCSE -

Archbishop Sancroft High School
Harleston, NFK
06.2014

Skills

  • Time management
  • Organised, clean and tidy worker
  • Problem solving and repair skills
  • Eye for detail
  • High level wood working and finishing skills
  • Trained in machine and tool maintenance
  • Forward thinking
  • Full uk driving licence
  • Work well in a team and independently
  • Always wanting to learn new skills
  • Positive attitude
  • Acoustic guitar building

Timeline

Sales advisor

Angling Direct
05.2025 - Current

Guitar repairman

self employed
06.2021 - 06.2022

Cabinet Maker, Fitter and spray paint finisher.

Fitted Furniture Company
02.2021 - 05.2025

Kitchen Porter

Tivetshall Ram
10.2014 - 05.2015

Bench Joiner

Weybread Woodcraft
06.2014 - 02.2021

Handy Man

Orchard Kennels and Cattery
01.2011 - 04.2014

Certificate of Higher Education - First aid

Nuco Training

NVQ Level 3 - wood occupations (construction)-Architectural joinery (QCF)

Otley College

Diploma of Higher Education - Bench Joinery (costruction) (QCF)

Otley college

NVQ Level 2 - Wood occupations (Construction) - Bench Joinery

Norwich City College

Diploma of Higher Education - Bench Joinery

Norwich City College

GCSE -

Archbishop Sancroft High School
Kyle Dann