Harmeet Singh

• Daily interaction with judiciary, discussing protocol and task completion
• Enhance public confidence in the legal system through friendly and professional conduct.
• Display exceptional social skills when interacting with diverse individuals in a challenging environment.
• Maintain order and decorum with effective crowd management skills.
• Liaise between judges and counsel for smoother, measured communication.
• Develop practical problem-solving abilities, resolving issues promptly and professionally.
• Manage court documents, ensuring accessibility for legal teams.
• Handle sensitive information with utmost confidentiality and discretion.
• Organise communication between different courtrooms for efficient knowledge sharing and resources utilisation.

Oncology Department

• Authorised or denied up to 30 daily treatment requests via direct communication with policy members.
• Difficult objection handling directly to patients in relation to sensitive issues with their healthcare.
• Managed external contacts with medical secretaries & hospitals to re-authorise or rearrange treatments under time pressure.
• Handled sensitive conversations with cancer patients regarding new diagnoses, treatment authorisations, & medical report requests.
• Collaborated effectively with colleagues to expedite policy-related updates, requiring strong teamwork & communication.
• Undertook additional training to expand expertise & assist more customers efficiently.
• (Oncology Department)

• Shadowed solicitors in the Real Estate & Finance department.
• Reviewed mortgage agreements & drafted mortgage reports.
• Observed client meetings & prepared case notes.
• Organised & maintained case files while handling incoming client calls.
• Handled incoming calls and emails, ensuring prompt response.

• Developed & implemented sales strategies, boosting overall sales volume.
• Negotiated finance agreements while ensuring legal and regulatory compliance.
• Managed seasonal pricing strategies & goodwill reductions to enhance customer satisfaction.
• Led a team in a fast-paced sales environment, improving client engagement & team performance.