Kurusamy Ravishankar
Mitcham,Greater London
Summary
I would like to progress to the manager level career in the security industry/retail sector.
Customer-oriented security officer with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work history
Retail Security Officer (SIA)
Mitie Ltd
Tulse Hill, Lambeth, London
08.2025 - 03.2026
- Employee No: 2226880 SAP (Payroll number – 837130)
- 5 days, 40 hours full time job.
- Provided excellent customer service whilst carrying out security duties.
- Handled disputes calmly, resolving issues without escalating situations unnecessarily.
- Worked efficiently under pressure, managing multiple tasks simultaneously during peak times.
- Strengthened loss prevention efforts by maintaining a visible presence on the shop floor.
- Represented the company professionally during interactions with customers or law enforcement agencies.
- Monitored CCTV systems and followed correct escalation and authority processes to handle requests to view and download CCTV footage.
- Safeguarded employee and visitor health, safety and assets through effective on-foot patrols and CCTV observation.
- Closely observed CCTV surveillance systems to monitor movement of goods and other personnel.
- Worked in security control room to continuously monitor CCTV feeds.
- Monitored CCTV systems for signs of suspicious behaviour.
- Delivered timely reports about incidents or breaches to management, ensuring full awareness of situation.
Tesco Colleague
Tesco Stores Ltd
Welwyn Garden City, Hertfordshire
07.2025 - 03.2026
- Still working -16 hours part time.
- Colleague no: UK46063159.
- Delivered excellent customer service through effective communication skills.
- Ensured customer satisfaction with prompt problem resolution.
- Managed customer service interactions, addressing concerns and preserving positive experiences.
- Supervised and evaluated employee performance, providing construction feedback and identifying staff talent.
- Met sales targets consistently by motivating the team towards achieving common goals.
- Identified areas of improvement through regular performance assessments of staff members.
- Oversaw stock checks and reordering, ensuring product availability at all times.
- Conducted training sessions for new employees, enhancing team competence.
- Maintained cleanliness standards, resulting in positive customer feedback.
Security Officer (SIA)
Trident Security Group Ltd
Tolworth, Surrey
05.2025 - 07.2025
- UTR : 7631147089
- Company no: 15592522
- Self-employed
- Maintained order by monitoring CCTV screens and reporting suspicious activities.
- Coordinated with other officers on shift changes smoothly and effectively.
- Patrolled premises regularly, contributing to a safe work environment.
- Handled minor disputes amongst staff calmly and professionally, minimising disruptions at work..
- Worked in security control room to continuously monitor CCTV feeds.
Security Officer (SS3384)
Systematic Security Services (Ltd)
London, London
04.2025 - 07.2025
- SIA “Door Supervision” licence holder and LASER Level 2 Awarded for Door Supervisors in the Private Security Industry.
- Awarded First Aid at Work.
- Started as a two days part time job-Left
- Coordinated with other officers on shift changes smoothly and effectively.
Mobile Patrol Operative (W001239)
UK Car Park Management Ltd (AGENA Group Ltd)
Polegate, England
02.2025 - 05.2025
- Patrolled in SW/Croydon Area.
- Followed instructions accurately to ensure task completion in a timely manner.
Customer Assistant
Tesco Stores Ltd
Welwyn Garden City, Hertfordshire
01.2022 - 12.2023
- Achieved teamwork, organization, communication and customer service skills.
Customer Assistant / Bingo Caller
Buzz Bingo-Tooting, Buzz Group Ltd
Tooting, Wandsworth, London
01.2020 - 09.2022
- Achieved teamwork, organization, customer service, communication and management skills.
Education
BTEC National Diploma in Engineering - Level 3 - Engineering (BTEC) – Advanced Diploma
Merton College
Morden, Merton,UK 09.1999 - 07.2001
GCSE and “A” Levels - Applied Mathematics, Pure Mathematics, Chemistry, Physics.
Hindu College
Colombo-04, Sri Lanka. 01.1993 - 08.1996
Skills
Retail management skills Security Door Supervisor skills
REFERENCES
- Mr Luke Wyatt, Operations Manager-Mitie Security, Luke.Wyatt1@mitie.com, 07384246779, Mitie Ltd.
- Mr Anbananden Sooben, Solicitor, sooben2007@gmail.com, 07577031111
Timeline
Retail Security Officer (SIA)
Mitie Ltd
08.2025 - 03.2026
Tesco Colleague
Tesco Stores Ltd
07.2025 - 03.2026
Security Officer (SIA)
Trident Security Group Ltd
05.2025 - 07.2025
Security Officer (SS3384)
Systematic Security Services (Ltd)
04.2025 - 07.2025
Mobile Patrol Operative (W001239)
UK Car Park Management Ltd (AGENA Group Ltd)
02.2025 - 05.2025
Customer Assistant
Tesco Stores Ltd
01.2022 - 12.2023
Customer Assistant / Bingo Caller
Buzz Bingo-Tooting, Buzz Group Ltd
01.2020 - 09.2022
BTEC National Diploma in Engineering - Level 3 - Engineering (BTEC) – Advanced Diploma
Merton College
09.1999 - 07.2001
GCSE and “A” Levels - Applied Mathematics, Pure Mathematics, Chemistry, Physics.
Hindu College
01.1993 - 08.1996