KURTIS MITCHELL

This role gave me essential skills for any customer service and retail setting through hands-on experience in a fast-paced, high-pressure environment. Responsibilities included delivering exceptional customer service and support, operating tills efficiently, handling cash transactions accurately, and managing stock replenishment and organisation. Regularly performed physical tasks such as lifting and moving heavy stock such as boxes and crates safely. Maintained a clean and orderly workspace through routine cleaning duties. Took part in store closing procedures, including end-of-day cashing up and reconciliation. Demonstrated strong time management skills.

My key responsibilities consisted of making teas & coffees for the staff, keeping track of dates, cleaning equipment, having good customer service skills and making phone calls for the business.