Kundai Sandra Phiri
Crewe, Cheshire East
Summary
Reliable Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives.
Creative and empathetic assistant with experience building community and developing social skills through incremental therapeutic techniques. Inspired to help others and driven to apply unfailing work ethic to meet objectives.
Compassionate individual dedicated to providing top-quality home care services. Personable communicator with strong knowledge of safety and sanitation standards. Works diligently to complete tasks with accuracy and attention to detail. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
6
6
years of professional experience
Work History
Support Worker
Re-enabled Support Services
02.2023 - Current
- To help individuals make decisions , have as many choices about their lives as possible and be supported to take appropriate tasks
- Perform all duties in accordance with the organization's policies and procedures
- Helping individuals to attend doctor's appointments and reviews at the local hospital
- Provided physical and emotional support, employing compassionate care to help individuals achieve their full potential.
- Planned, prepared and served meals for clients, strictly following prescribed dietary orders.
- Administered medication with rigorous planning and recordkeeping.
- Used excellent communication and interpersonal skills to engage and interact with individuals in need.
- Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
- Delivered high-quality care to individuals with varying needs, tailoring support to meet personalised care plans.
- Promoted personal wellbeing and independence, building service user confidence through social and community interaction.
- Built strong patient relationships through compassionate care and friendly rapport building.
- Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
Home Health Care Assistant (Part-Time)
SOS Homecare
02.2024 - I currently work here
- Developed strong and trusting rapport with each client to facilitate best care possible.
- Administered all necessary medications as directed by care plan.
- Monitored clients' progress to report necessary changes.
- Actively listened to patients' complaints and feedback, actioning improvements to continuously elevate quality of care.
- Employed excellent perception and tact to assist patients with personal care needs.
- Portioned meals, drinks and snacks for clients, following care plan, dietary and doctor requirements.
- Used hoists to get clients into and out of beds and chairs when required.
- Maintained excellent relationships with families and clients by providing friendly, helpful, compassionate and caring service.
- Proactively attended to every need required from clients, no matter how big or small.
- Helped clients with daily care duties such as bathing, dressing and toileting.
- Maintained excellent patient relationships by going the extra mile to attend to their needs and provide ongoing support.
- Worked to improve patient outlook and daily living through compassionate care.
Support Care Worker (Part-Time)
Archangel Healthcare
03.2024 - 10.2024
- Provided support in social, physical and emotional areas to assist clients with integrating into local community.
- Escorted clients to shops, appointments and special events, tailoring service to meet mobility and personal needs of individuals.
- Communicated with clients to better understand goals and develop strategies to achieve them.
- Administered medication as required in care plans and instructed by doctors.
- Promoted client independence by providing motivation throughout daily tasks.
- Supported clients with bathing, washing and toileting.
- Assisted with feeding and drinking tasks when required by clients.
- Ensured client safety by performing regular health checks, reporting concerns to doctors promptly.
- Maintained excellent client relationships by offering practical and emotional support throughout care.
- Provided companionship through emotional and mental support, assisting with day-to-day living.
- Cleaned patient rooms, completing tasks such as changing beds, dusting, hoovering and bathroom sanitisation.
- Looked after clients' physical, emotional and social needs using person-centred approach.
- Maintained client confidentiality at all times in line with organisational guidelines.
Healthcare assistant
Daski Care Ltd
06.2023 - 12.2023
- Provided compassionate personal care for elderly patients, offering support with washing, dressing and toileting.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Promoted positive physical and emotional wellbeing through empathetic care and compassionate assistance.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Maintained confidentiality and compliance standards for optimised patient care.
- Maintained up-to-date patient records to enable care continuity between support providers.
- Prepared healthy meals with additional mealtime planning, feeding and support.
Nurse Aide
Kukura Neshungu Institute
01.2022 - 11.2022
- Planning meals and activities
- Organizing extra curricular activities
- Completing physical health checks and giving patients their medication
- Home based and personal care
- Transforming the lives of learners with disabilities by recognizing each child's uniqueness
Junior Technician
Measurement Systems Zimbabwe
01.2019 - 12.2019
- To maintain, test, inspect and calibrate equipment to ensure it is in good working order
- Maintaining safety and cleanliness, along with sterile conditions in settings that demand it
- Maintaining inventory and compiling records, oversee routine maintenance and testing, and reporting any issues or needed repairs
- Reassemble instruments and replace instruments in system using hand tools
- Interact with other departments and personnel to resolve any related issues
- Utilize reliable troubleshooting methods to ensure production volume, quality, and overall uptime goals are met.
Education
Nurse Aide Certificate - Health and Child Care
Key College Zimbabwe
Harare, ZimbabweDiploma of Higher Education - Instrumentation and Control Systems
Harare Polytechnic College
Harare, ZimbabweMandatory Care Certificates and Face to Face Trainings
Careskills Academy
Crewe and Chester, United KingdomO’Levels
Nyahuni Adventist High School
Murewa, ZimbabweSkills
- Personal Care
- Activities of Daily Living
- Finance management
- Client safety and first aid
- Client documentation
- Medication Administration
- Community activities
- Compassionate client care
- Behaviour redirection
- Housekeeping
- Dementia care
- CPR administration
- Preparing meals and drink
- Mobility assistance
- Safeguarding Policies
- Documentation management
- Building relationships
Timeline
Support Care Worker (Part-Time)
Archangel Healthcare
03.2024 - 10.2024
Home Health Care Assistant (Part-Time)
SOS Homecare
02.2024 - I currently work here
Healthcare assistant
Daski Care Ltd
06.2023 - 12.2023
Support Worker
Re-enabled Support Services
02.2023 - Current
Nurse Aide
Kukura Neshungu Institute
01.2022 - 11.2022
Junior Technician
Measurement Systems Zimbabwe
01.2019 - 12.2019
Nurse Aide Certificate - Health and Child Care
Key College Zimbabwe
Diploma of Higher Education - Instrumentation and Control Systems
Harare Polytechnic College
Mandatory Care Certificates and Face to Face Trainings
Careskills Academy
O’Levels
Nyahuni Adventist High School