Kuldip Malla
Lewisham,Lewisham
Summary
Motivated professional with varied experience across warehouse and customer service roles. Demonstrates strong teamwork and effective communication skills while adapting to dynamic work environments. Eager to contribute to team success and enhance operational performance.
Overview
2
2
Languages
8
8
years of professional experience
Work History
Warehouse Operative
Booths
Preston, Lancashire
08.2025 - 06.2026
- Picked and packed customer orders, meeting daily productivity targets consistently.
- Scanned, sorted, routed packages to correct warehouse departments, ensuring accurate tracking.
- Loaded baggage onto conveyor belts, facilitating efficient movement between internal destinations.
- Operated equipment for heavy materials while following health and safety standards.
- Reported missing or damaged items to management, minimising stock delays.
Warehouse Worker
Amazon
Preston, Lancashire
11.2023 - 07.2025
- Picked and packed customer orders with accuracy, meeting daily productivity targets.
- Regularly exceeded performance and productivity targets through accurate, efficient picking and packing.
- Selected items from inventory to fulfil customer orders, enhancing order accuracy and customer satisfaction.
- Understood warehouse product placement, enabling efficient picking and packing services.
- Scanned, sorted and diverted packages to appropriate warehouse departments, ensuring ease of access and supporting accurate tracking.
- Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.
- Consistently complied with workplace health and safety measures to minimise operational risk.
- Reported missing or damaged items to management, quickly resolving stock issues to maintain production line efficiency.
- Identified and removed damaged products, replacing items with quality stock to prevent customer delays.
Warehouse Worker
Gafoor Halal Ltd.
Preston, Lancashire
07.2023 - 11.2023
- Picked customer orders accurately and efficiently in a high-volume warehouse environment. to meet productivity targets.
- Picked orders to reach Key Performance Indicator (KPI) targets.
- Understood warehouse product placement, enabling efficient picking and packing services.
- Assisted team members with picking, packing, and processing tasks, enhancing collaboration and streamlining warehouse workflow.
- Identified and replaced damaged products promptly, minimizing customer delays and maintaining product quality.
- Maintained physical fitness to safely lift and manoeuvre heavy orders and deliveries, ensuring compliance with safety standards.
- Transferred materials weighing up to 10kg above head using safe manual lifting techniques.
- Cleaned and maintained warehouse in compliance with safety standards.
- Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.
- Maintained a clean and safe working environment, following health and safety guidelines.
- Consistently complied with workplace health and safety measures to minimise operational risk.
- Assisted in the packaging of goods, preparing them for shipment or collection.
- Accurately followed verbal and written directions.
Sales Assistant
Nima Grocery Store
Bangesal, Pyuthan
04.2018 - 01.2023
- Delivered exceptional customer service, resolving issues to ensure customer loyalty and repeat business.
- Processed sales transactions efficiently, handling cash, credit, and debit payments accurately.
- Handled customer enquiries, providing prompt responses to questions about products and services.
- Assisted customers in selecting products, offering detailed advice to meet their needs.
- Assisted customers in locating products and provided detailed information to enhance the shopping experience.
- Handled customer returns, refunds and exchanges at customer service desk.
- Maintained a tidy and safe shopping environment, following health and safety guidelines.
- Kept shelves neat, clean and organised through visual merchandising.
- Maintained, clean, presentable and stunning product displays by conducting routine visual merchandising tasks and deep cleans.
- Organised stock room, ensuring easy access to products and efficient inventory management.
- Maintained an up-to-date knowledge of product features, benefits, and availability.
Education
Bachlor of Business Studies - Management
Dang Valley College
Ghorahi01-2018
Certificate of Higher Education - Management
Deepshikha Higher Secondary School
Ghorahi01-2014
Skills
- Manual handling
- Lifting and sorting tasks
- Equipment operation
- Inventory management
- Order fulfilment
- Picking and packing
- Order picking and processing
- Quality control
- Safety awareness
- Time management
- Attention to detail
- Problem solving
- Effective communication
- Team player
- Customer service
Languages
English
Intermediate
B1
Nepali
Proficient
C2
Interests
- Cooking
- Travelling and exploring
- Reading books
Timeline
Warehouse Operative
Booths
08.2025 - 06.2026
Warehouse Worker
Amazon
11.2023 - 07.2025
Warehouse Worker
Gafoor Halal Ltd.
07.2023 - 11.2023
Sales Assistant
Nima Grocery Store
04.2018 - 01.2023
Bachlor of Business Studies - Management
Dang Valley College
Certificate of Higher Education - Management
Deepshikha Higher Secondary School