Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Kuldeep Joshi

Kuldeep Joshi

Solution Designer
London

Summary

Dynamic Lead Solution Designer with expertise in technical architecture and product management. Proven track record in digital transformation and stakeholder management. Adept at designing innovative solutions that enhance service delivery and ensure compliance with TMF standards.

Overview

2
2
Certifications

Work History

Lead Solution Designer

Colt Technology Services, Through Infosys Limited
  • Served as product SME and single point of contact for the product modelling team as part of the Colt TSA program.
  • Led product gap analysis to identify readiness and highlight potential migration risks, feeding insights into the product readiness track to support seamless transitions and portfolio alignment.
  • Designed converged as well as net-new product offerings covering diverse portfolio including networking solutions such as IP Access, IP VPN, Ethernet, SD-WAN, SASE, NGSIP, as well as infrastructure offerings like managed hosting , and professional services.
  • Defined and optimized product lifecycle processes in close collaboration with client stakeholders.
  • Led presentations to key stakeholders outlining proposed solution designs while addressing any concerns or questions raised during these sessions.
  • Supported data migration activities to transition existing services into newly defined product portfolios/ Target ecosystem.

Solution Designer

Viasat, Through Infosys Limited

•Responsible for modelling a new product portfolio for retail maritime business unit.

•Collaborated with CRM, Billing, and provisioning teams to design order capture and order orchestration into strategic –Service Delivery Platform (SDP) to migrate away from the legacy platform.

•Streamlined pricing, promotions and discount management ensuring consistency and scalability.

•Supported data migration to transition existing customers and services from legacy platform to the strategic service delivery platform.

Customer Experience Lead

Openreach, Through Infosys Limited

•Managed planning and execution of MS Azure AD Single Sign on (SSO) migration for Openreach.

  • Negotiated win-win agreements with clients that maximized value creation for both parties involved.
  • Established strong relationships with key accounts, ensuring loyalty and long-term business growth.

Solution Architect

British Telecom(BT), Through Tech Mahindra
  • Proposed and implemented E2E solutions in cross products area covering FTTP, FTTC and passive infrastructure products.
  • Conducted Solution walkthrough, show & tell sessions, and process briefings for business stakeholders.
  • Worked closely with platform architects and components teams to understand As-Is applications, static architecture, data flow, touchpoints etc. to access potential risks or non-compliant areas for GDPR compliance.
  • Improved solution efficiency by designing and implementing scalable architectures for enterprise clients.

Education

Bachelor of Engineering -

SSGM College of Engineering
India
04.2001 -

Skills

Product Management

Technical architecture design

Digital Transformation

TMF standards: eTOM and SID

Stakeholder Management

AWS

ServiceNow

Certification

ServiceNow Certified System Administrator

Timeline

Bachelor of Engineering -

SSGM College of Engineering
04.2001 -

Lead Solution Designer

Colt Technology Services, Through Infosys Limited

Solution Designer

Viasat, Through Infosys Limited

Customer Experience Lead

Openreach, Through Infosys Limited

Solution Architect

British Telecom(BT), Through Tech Mahindra
Kuldeep JoshiSolution Designer