Summary
Overview
Work history
Education
Skills
Custom
Timeline
Generic

Urvashi Oberoi

London

Summary

Versatile Solution Designer with 10+ years of experience in analyzing changes, designing, developing, testing, and implementing IT solutions that meet customer requirements and business goals. Skilled in gathering functional requirements, architecting technical specifications, collaborating with business units, cross-functional teams, performing code reviews, data analysis, and ETL processes. Extensive Telecom domain knowledge, with experience in Telecom network, Billing, Invoicing and Revenue Assurance. Proven ability to deliver comprehensive and effective solutions using a variety of tools, including QlikView, OBIEE, PL SQL, Unix shell scripting, and database design.

Overview

13
13
years of professional experience
2019
2019
years of post-secondary education

Work history

Lead Solution Designer

Subex UK Limited
London
03.2020 - Current
  • Led the design of comprehensive solutions for Subex's ROC PS Partner Settlement product, focusing on billing and invoicing solutions tailored for B2B clients, ensuring scalability and accuracy.
  • Designed advanced solutions for ROC RA Revenue Assurance, enabling analysis and reporting of revenue leakage, successfully recovering lost revenue and providing strategic insights to drive business growth.
  • Conducted in-depth analysis of revenue leakage data to forecast potential risks and ensure accurate revenue recovery.
  • Delivered functional and technical solution designs, aligning closely with customers’ vision to achieve consensus on solution architecture, ensuring alignment with business goals.
  • Delivered complex, end-to-end solution designs, ensuring seamless integration across various systems, address customer pain points and streamline operations.
  • Provided accurate effort estimates for business requirements, including VROM effort estimates, helping stakeholders make informed pricing and resource allocation decisions.
  • Created High-Level Design (HLD) and Technical Specification Documents (TSD) for development and testing teams, ensuring clarity and alignment with project goals.
  • Led walkthrough sessions for implementation teams, ensuring clear understanding of new changes and alignment with operational activities.
  • Collaborated extensively with cross-functional teams throughout the project lifecycle, reviewing test results and offering technical and functional guidance to support successful implementation.
  • Actively participated in User Acceptance Testing (UAT) on pre-production environments for critical changes, ensuring a smooth transition before go-live.
  • Oversaw the testing and validation phases of software applications, ensuring reliability and adherence to design specifications.
  • Delivered demo presentations to customers and stakeholders, providing clear insights into new requirements and ensuring alignment prior to go-live.
  • Provided timely resolution of bugs and issues in the live environment, working closely with Managed Services and development teams to implement necessary fixes and improvements.
  • Produced OBIEE reports for in-depth data analysis, supporting business intelligence efforts and decision-making processes.
  • Played a pivotal role in resolving critical operational issues, restoring system performance and ensuring a smooth return to Business-as-Usual (BAU) operations.
  • Contributed to live environment deployments, ensuring smooth and timely releases.
  • Conducted training sessions to upskill resources on new software applications, increasing overall team competency and efficiency.
  • Ensured code quality through rigorous review processes, mitigating risks and enhancing system performance.
  • Synchronized efforts of cross-functional teams, driving collaboration and successful project delivery.
  • Managed design implementation risks, proactively identifying and minimizing potential issues.
  • Built and nurtured strong client relationships through regular updates, feedback sessions, and collaborative discussions on solution designs.
  • Documented standard development procedures and provided comprehensive training to new team members, ensuring consistency and quality in solution delivery.
  • Engaged directly with clients to understand their software design requirements and advised on the best-fit solutions to meet their business objectives.

Sr.Software Engineer

TechMahindra Ltd
Pune, India
01.2012 - 03.2020
  • My role as involved development of the change request through Oracle SQL, PLSQL and UNIX scripts
  • Created and implemented responsive and interactive web pages using front-end development technologies, including CSS, HTML, JavaScript and HTTP SOAP request to communicate with back-end systems
  • Participated in team code reviews to ensure the quality of deliverables
  • Used SVN to manage the code baseline, ensuring that code changes were properly tracked, controlled, and released
  • I produced and maintained documentation of technical implementation
  • Constantly did impact analysis of code
  • I was extensively involved in testing functionality of code, along with end-to-end Integration testing
  • Trained and mentored new team member
  • Devised test cases to support enhancements and expansions of functionality
  • Have been actively involved in Oracle database upgrade activity.

Education

M.Tech in Information Technology, Masters Post Graduate -

BITs Pilani

Bachelor of Science Information Technology, Graduate - undefined

S.I.E.S college

Skills

  • Domain Knowledge - Telecom, Billing - Invoicing, Revenue Assurance
  • Business requirement gathering and analysis
  • Stakeholder engagement
  • Data Analysis and Modeling
  • Data Visualization through DICE reports
  • Dashboard building – QLIKVIEW
  • Database Design
  • Technical Proficiency (eg, Oracle PL/SQL, Unix Shell Scripting, JavaScript, HTML, CSS)
  • Communication and Presentation Skills
  • Report creation – OBIEE
  • Configuration manager - SVN
  • Problem-Solving and Analytical Thinking
  • Agile Methodologies, Scrum
  • Quality Assurance and Testing
  • Co-ordinate development and testing
  • User Acceptance Testing
  • Effort estimate calculation

Custom

  • Extra Mile Appreciation, 2023
  • ACE Award (Associate Consistently Excel), 2015

Timeline

Lead Solution Designer

Subex UK Limited
03.2020 - Current

Sr.Software Engineer

TechMahindra Ltd
01.2012 - 03.2020

Bachelor of Science Information Technology, Graduate - undefined

S.I.E.S college

M.Tech in Information Technology, Masters Post Graduate -

BITs Pilani
Urvashi Oberoi