Kshemaxi Soni
City of London
Summary
Compassionate and reliable Care Assistant and Pharmacy Support professional with experience in patient care, supplement dispensing, and customer service. Skilled in supporting individuals with daily activities, ensuring their comfort, safety, and dignity at all times. Experienced in working collaboratively with healthcare teams, assisting with stock management, and maintaining accurate records. Strong communication, organisational, and teamwork skills with a commitment to delivering high-quality care and service.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work history
Care assistant
Green Care
London, United Kingdom
2023.11 - 2026.04
- Provide personal care and support to patients based on their individual needs
- Assist with daily activities such as hygiene, dressing, and mobility
- Monitor patients’ well-being and report any changes to healthcare staff
- Support patients with medication as directed
- Accompany patients to doctor appointments and outside visits
- Ensure patients’ comfort, safety, and dignity at all times
- Communicate effectively with patients, families, and team members
- Maintain accurate records of care provided
- Assist in creating a safe and supportive environment for patients
Quality control assistant
Monica Vinader
London, United Kingdom
2023.06 - 2023.11
- Inspected jewellery items to ensure they met company quality standards.
- Checked products for defects, damage, or inconsistencies before dispatch.
- Verified product accuracy against orders and inventory records.
- Maintained detailed records of quality checks and reported issues.
- Worked closely with warehouse and packing teams to ensure efficient operations.
- Followed company procedures for handling high-value items.
- Ensured all items were correctly labelled, packaged, and ready for shipment.
Dispensary assistant
Apollo Pharmacy
Ahmedabad, India
2020.08 - 2023.04
- Dispense supplements accurately as per doctors’ prescriptions
- Provide basic guidance to customers on supplement usage
- Collaborate with colleagues to ensure smooth daily operations
- Assist team members with tasks and customer service when needed
- Conduct regular stock counting and inventory checks
- Maintain proper stock levels and report shortages
- Organize and manage storage of supplements efficiently
- Ensure cleanliness and professional standards in the workplace
Customer service representative
Infinium Toyota
Ahmedabad, India
2018.01 - 2020.08
- Managed customer service operations, ensuring a high level of client satisfaction.
- Handled customer complaints efficiently, providing timely resolutions and maintaining positive relationships.
- Performed back-office administrative tasks related to service operations.
- Conducted reminder calls to customers for scheduled services and follow-ups.
- Booked and coordinated vehicle maintenance appointments.
- Maintained accurate customer records and service histories.
- Collaborated with service teams to ensure smooth workflow and timely service delivery.
Education
Bachelor of Computer Application - Computer Applications
Bholabhai Patel College of Computer Studies
Gandhinagar, Gujarat 2015.05 - 2018.04
Master of Digital Marketing - MBA with Digital Marketing
University of the West of Scotland
London 2023.05 - 2024.04
Skills
- Patient care and support
- Communication and interpersonal skills
- Teamwork and collaboration
- Time management and organization
- Attention to detail
- Basic knowledge of supplements and medication support
- Customer service skills
- Stock management and inventory control
- Problem-solving ability
- Compassion and empathy
- Ability to work under pressure
- Record keeping and documentation
Affiliations
- Reading, health and wellbeing, community involvement, teamwork activities, and continuous learning.
Languages
English
Fluent
Hindi
Native
Gujarati
Native
References
References available upon request.
Timeline
Care assistant
Green Care
2023.11 - 2026.04
Quality control assistant
Monica Vinader
2023.06 - 2023.11
Master of Digital Marketing - MBA with Digital Marketing
University of the West of Scotland
2023.05 - 2024.04
Dispensary assistant
Apollo Pharmacy
2020.08 - 2023.04
Customer service representative
Infinium Toyota
2018.01 - 2020.08
Bachelor of Computer Application - Computer Applications
Bholabhai Patel College of Computer Studies
2015.05 - 2018.04