Kristiyan Georgiev

I supported the clinic in providing free legal advice to economically disadvantaged communities. This role required attention to detail, strong organizational skills, and the ability to communicate clearly and effectively. It helped me develop essential skills that are crucial in any commercially driven environment.

• One of my key responsibilities was managing client intake and conducting preliminary assessments, which sharpened my ability to handle sensitive data with confidentiality and accuracy. As the first point of contact, I listened to clients' needs, building and maintaining relationships that further enhanced my communication skills.
• I scheduled appointments, coordinated case files, and ensured that all documents were correctly formatted and organized, which taught me the importance of maintaining high standards in administrative work.
• I assisted solicitors by conducting case law research and assembling legal briefs. This experience taught me to be both team-oriented and responsible in completing assigned tasks, making me more confident and self-motivated.

The role requires me to voice the students' concerns and provide constructive feedback on course content and delivery.

• I organized and led feedback sessions, actively listening to colleagues' insights, with the objective to initiate a positive change that would improve the students' experience. As a result, I developed strong communication, presentation, and negotiation skills.

Working in a high-pressure environment has helped me to build a strong foundation in multitasking, teamwork, and customer service. It has also helped me to obtain and refine a versatile skill set that can be applied across various fields. I have passed numerous quality assessments, including Forbes and LQA, demonstrating my commitment to excellence and attention to detail.

• Major skill I have refined is active listening. By engaging with customers, I was able to identify their preferences and upsell effectively.
• I ranked third in London for a champagne sales campaign.
• I ranked first within the company in a Halloween cocktail promotion.

I gained hands-on experience in the commercial sector. By interacting with associates and learning about their client experiences, I observed the importance of being commercially driven and customer-focused. Witnessing firsthand how they tailored their approach to meet specific client needs enabled me to replicate their strategies and excel in customer-oriented environments.

• Enhanced visitor experience by providing engaging and informative tours of museum exhibits.
• Kept current on industry trends by attending conferences, workshops, and networking events within the museum field.