Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Kristian Bicknell

Stirling,Stirling

Summary

  • enthusiastic and driven
  • reliable
  • natural aptitude to carry out any given task effectively and successfully
  • multiskilled
  • customer focused
  • takes initiative and has natural leadership skills
  • keen eye for detail
  • actively seeks to expand my knowledge and skill set

Overview

17
17
years of professional experience
3
3
years of post-secondary education

Work history

Customer assistant

Marks And Spencer
Stirling, Stirling
04.2008 - Current
  • Trained in multiple areas of the store
  • Stock management including picking stock for replenishment and scanning products to ensure correct price point and availability
  • Loading bay duties including, receipt of deliveries into the building, loading outgoing stock and equipment and maintaining a tidy work space
  • Member of the emergency callout team and a key holder for the store
  • Trained up as a team support manager
  • Lead the early morning fill team and conducted team briefs for morning fill process outlining expectations and deadlines
  • Trained colleagues up on new and existing systems
  • Assigned colleagues to departments to ensure stock was filled out thoroughly and in a timely manner
  • Carried out regular stock taking processes to ensure up to date stock files and availability
  • Welcomed customers with a friendly and approachable attitude to help them locate the items they required
  • Worked with management team to implement priority focus
  • Followed company policies when handling customer complaints and enquiries in an according manner still prioritising customer satisfaction
  • Followed company guidelines ensuring promotional ends were up to standard
  • Stocked and replenished merchandise across the food hall
  • Developed good customer relationships through friendly and helpful customer service


Education

GCSEs -

Rutlish High School
Wimbledon, Merton
08.1998 - 06.2001

Skills

  • leadership abilities
  • works well as part of a team aswell as own initiative
  • time management
  • adaptability and self management
  • customer service
  • handle conflicts effectively
  • excellent communication abilities
  • stock management
  • project management skills
  • multiskilled in multiple areas of the store
  • personable skills

Affiliations

  • main interests include DIY, building and collecting lego models, spending time with family and friends, travelling.

Timeline

Customer assistant

Marks And Spencer
04.2008 - Current

GCSEs -

Rutlish High School
08.1998 - 06.2001

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Kristian Bicknell