Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
Generic
Justyna Nowak

Justyna Nowak

Runcorn

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

1
1
Certification

Work History

Warehouse Administrator

Kammac
Runcorn
  • Reporting to the Site Management and liaising with the Head Office.
  • Maintaining paper and electronic records in line with procedures and responding to internal and external service information requirements in consultation with the Line Manager.
  • Responsible for the provision of administrative support and the creation of accurate data.
  • Client care onboarding and admin setup, including reporting and stock data information.
  • Keeping track of the booking schedule and following the process.
  • Creating loads in a timely manner to assist in shift efficiency while using correct operational processes and procedures.
  • Working closely with the transport team, ensuring all loads are planned and booked.
  • Running load/orders to release work for picking to available Marshal Lanes, working closely with warehouse operation controllers.
  • Producing loads of delivery notes for collections, and storing documents and computer-based information.
  • Producing labels for inbound deliveries accurately with label inbound pallets.
  • Receiving and dispatching loads on PRO SKU and SAP.
  • Liaising with staff, other depots, and external contracts.
  • Photocopying, printing, scanning, organizing documents, and computer-based information.
  • Achieving warehouse operations by contributing recommendations and following policies.
  • Archiving, including retrieving files and boxes from storage.

Independent Sales Advisor

Vorwerk
Manchester
  • Providing assistance to customers face to face, online, and by telephone conversation to help fulfill clients' needs.
  • Product demonstration and after-sale client support.
  • Engaging with customers, issue handling, and working within a competitive team.
  • Processing financial transactions, including offering a range of finance products.
  • Proactively identifying and pursuing new sales leads.
  • Building and maintaining strong relationships with clients.
  • Conducting sales presentations and product demonstrations.
  • Negotiations to close deals to meet or exceed sales targets.
  • Keeping continuously updated on industry trends and competitor activities.
  • Collaborating with cross-functional teams to ensure customer satisfaction.

Sammy's
Runcorn
  • Operated delivery vehicles to transport goods to designated locations in a safe manner.
  • Loaded and unloaded items, ensuring that all products are handled with care and secured properly during transit.
  • Communicated effectively with customers regarding delivery times and any potential delays.
  • Navigated routes efficiently using GPS or maps, while adhering to traffic laws and regulations.
  • Maintained accurate records of deliveries, including receipts and delivery confirmations.
  • Provided excellent customer service by taking orders and serving food promptly.
  • Stock replenishment.
  • Assisted with food preparation and cooking under the guidance of the kitchen staff.
  • Upheld high standards of food safety and hygiene regulations.
  • Supported the team in maintaining a clean and organized kitchen environment.

Transport Administrator

JAMSTAR
Będzin
  • Provided administrative support to the transport team by managing daily operations and scheduling of vehicles.
  • Monitored fuel consumption levels across fleets and implemented cost-saving measures accordingly.
  • Collaborated with external stakeholders such as vendors, suppliers and customers for smooth logistics operations.
  • Assisted in resolving any customer complaints related to transportation services in a timely manner.
  • Conducted regular audits on existing fleet systems to identify areas for improvement.
  • Maintained accurate records of all vehicle movements, deliveries, collections and customer orders.
  • Managing customer orders and providing estimates.
  • Monitoring drivers' hours and tachograph records.
  • Maintained accurate records of vehicle movements, maintenance, and repairs.
  • Developed strategies to improve efficiency and reduce costs related to transport operations.
  • Investigated customer complaints regarding service quality or delays in delivery schedules.
  • Provided support during emergency situations requiring urgent mobilization of resources.
  • Managed fleet scheduling and tracking systems to monitor driver performance and utilization levels.
  • Streamlined processes related to transport documentation such as bills of lading or invoices.
  • Scheduled maintenance activities according to manufacturer's specifications or operational requirements.
  • Kept transportation operations in compliance with company, legal and safety requirements.
  • Organized delivery schedules and provided customers with timely updates.
  • Kept accurate logs of all deliveries and trips.
  • Processed shipment documents neatly and efficiently for each load.
  • Reviewed delivery documents and orders and reported errors to supervisor.
  • Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Checked loads against shipping papers to verify contents and identify special handling requirements.
  • Monitored daily routes and delivery schedules, tracking dispatches in real-time.
  • Identified and troubleshot logistical issues and delays, communicating issues to managers and customers.
  • Communicated with drivers during transit, clearly conveying route updates.
  • Coordinated driver loads and managed dispatch tasks.
  • Communicated delays and early arrivals to management.
  • Coordinated daily transportation operations, including scheduling and routing of drivers.
  • Monitored driver performance and provided feedback to ensure compliance with safety regulations.
  • Maintained accurate records of vehicle maintenance, mileage logs, fuel usage, and other related information.
  • Ensured fleet vehicles were properly maintained in accordance with manufacturer's specifications.

Transport Administrator

P.T.H.U CICHY - Paweł Cichy
Dąbrowa Górnicza
  • Managed and supervised a small team of office clerks.
  • Provided estimates to customers.
  • Arranged delivery and collection of goods.
  • Issued invoices and collecting payments.
  • Allocated drivers to specific jobs and vehicles.
  • Monitored drivers hours and tachograph records.
  • Worked closely with the manager to monitor the quality of the service.
  • Helped drivers deal with on-the-road issues.
  • Booked deliveries.
  • Allocated correct paperwork for drivers run.
  • Checked drivers timesheets and paperwork.
  • Planned drivers run for the following day and allocated other jobs.
  • Ensured all vehicle damage and accidents are reported in the correct manner.
  • Ensured annual MOTs and service intervals on all fleet equipment are carried out on time.
  • Arrangement of any immediate issues, flat batteries, blown bulbs etc
  • Production of management reports.
  • Preparing and sending accurate quotations to customers. Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Short lead time order processing.
  • Stock and quality control.
  • Preparing offers for private and public sector, and leading the process for successful tenders, including client care and processing orders.
  • Monitored the condition of vehicles to ensure they were safe for operation.
  • Maintained accurate records of vehicle movements, maintenance, and repairs.

Order Picker/Packer

NHS Supply Chain
Runcorn
  • Picking and packing of orders as part of a team
  • Assembled customer orders from stock using a variety of tools such as knives, tape guns.
  • Performing regular maintenance checks on material handling equipment.
  • Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
  • Fulfilling orders quickly to accomplish challenging daily objectives.
  • Selecting products and items from shelves and pallets for customer orders.
  • Picking products from designated locations using various tools and transferring them to appropriate areas for further processing.
  • Reporting any discrepancies between inventory records and physical counts to supervisors immediately.
  • Collaborating with team members to ensure that all tasks were completed on time.
  • Cleaning up spills promptly to prevent accidents in the workplace.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Cleaned and organized aisles, work stations, and floors to promote operational productivity.
  • Labeled boxes and placed in outbound collection areas.
  • Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
  • Demonstrated great teamwork skills with staff members involved in production and transport.

Manager's Assistant

Billy Bowie Specialist Projects Limited
Widnes
  • Managed a busy transport office.
  • Monitored and ensured compliance with transport regulations, health and safety standards, and company policies.
  • Arranged delivery and collection of goods to specific deadlines.
  • Allocated drivers to specific delivery jobs.
  • Monitored drivers hours and tachograph records.
  • Assisted in managing the company's fleet of vehicles, including scheduling maintenance, tracking fuel usage, and ensuring vehicles are compliant with all legal and safety requirements.
  • Prepared and analyzed transport data, including vehicle performance and delivery times.
  • Provided regular reports to the Transport Manager.
  • Provided general administrative support including answering phones, typing letters, reports and memos.
  • Created a comprehensive database of contacts to ensure quick access to client information.

Education

BTEC Level 2 Certificate in Customer Service (QCF) - Customer Service

PDM Training And Consultancy LTD
Liverpool
07-2013

Engineering Studies - Logistics and transportation

WSB The University of Dąbrowa Górnicza
Dąbrowa Górnicza, śląskie
06.2010

Certificate in Tourism - Environmental Protection

Comprehensive College
01.2007

Skills

  • Customer care
  • Microsoft Word
  • Microsoft Office
  • Microsoft Outlook
  • Communications
  • Interpersonal Relationships
  • Shipping & Receiving
  • Logistics
  • Dispatch Coordination
  • Order Picking
  • Task Delegation
  • Order Fulfillment
  • Safety standards
  • Operations Planning
  • Problem-Solving

Certification

  • Driving License, 11/01/06, Present
  • FAA LEVEL 3 Award in First Aid at Work (RQF)
  • Focus Awards Lever 3, Diploma in Nail Technology (RQF)

Additional Information

Well organized and able to deal with a variety of tasks, Excellent IT skills, familiar with Excel and Word and databases, Prioritizing my workload to meet customer and business needs, Excellent customer service skills, Accuracy and attention to detail, Ability to use initiative and work unsupervised

Languages

Polish
First Language
English
Upper Intermediate (B2)
B2

Timeline

Warehouse Administrator

Kammac

Independent Sales Advisor

Vorwerk

Sammy's

Transport Administrator

JAMSTAR

Transport Administrator

P.T.H.U CICHY - Paweł Cichy

Order Picker/Packer

NHS Supply Chain

Manager's Assistant

Billy Bowie Specialist Projects Limited

BTEC Level 2 Certificate in Customer Service (QCF) - Customer Service

PDM Training And Consultancy LTD

Engineering Studies - Logistics and transportation

WSB The University of Dąbrowa Górnicza

Certificate in Tourism - Environmental Protection

Comprehensive College

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Justyna Nowak