Summary
Overview
Work history
Education
Skills
Languages
Timeline
Manager

Kremena Petkova

Coventry,Warwickshire

Summary

Motivated Associate with 9 years of experience managing client accounts and transactions. Effective multitasker with strong organisational skills. Thrives in fast-paced, deadline-orientated environments. Known for strong relationship-building and communication skills, offering superior ability to foster positive work culture among teams.

Overview

9
9
years of professional experience
2
2
years of post-secondary education

Work history

Shop floor assistant

Waitrose & Partners
Kenilworth, Warwickshire
08.2022 - Current
  • Fostered positive relationships with customers to enhance loyalty and retention.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.

Coordinator

John Lewis & Partners
Milton Keynes, Buckinghamshire
06.2014 - 08.2022
  • Addressed customer complaints and resolved issues.
  • Scheduled meetings to discuss progress of projects and tasks.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Answered phone calls and responded to emails
  • Daily updates.
  • Resolving system problems.
  • Coordinated hiring, recruitment and training strategies to build successful administrative team.

Education

A-Levels - psychology

SOU Ivan Vazov
Stara Zagora
09.2006 - 05.2008

Skills

  • Results-orientated
  • Outgoing and enthusiastic

Languages

English
Upper intermediate
Bulgarian
Native
French
Elementary

Timeline

Shop floor assistant

Waitrose & Partners
08.2022 - Current

Coordinator

John Lewis & Partners
06.2014 - 08.2022

A-Levels - psychology

SOU Ivan Vazov
09.2006 - 05.2008

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Kremena Petkova