Kobe Trotman
Grays,Essex
Summary
Productive mindset and strong attention to detail drive seamless daily operations. Successfully organized schoolwide events, including a college Opening Evening, ensuring all departments effectively attracted potential students. Experience in hospitality roles emphasizes high-level customer service and efficient order management. Dependable and resourceful, enabling teams to focus on strategic priorities while maintaining operational excellence.
Overview
5
5
years of professional experience
4045
4045
years of post-secondary education
Work history
Nandoca
Nandos
Essex, Sussex
04.2023 - 06.2025
- Washed restaurant items, including silverware, dishes, cooking utensils, equipment and displays.
- Coordinated team members to take, serve and clear orders accurately and promptly.
- Cleaned and organised workstations to comply with cleanliness and quality standards like wiping down surfaces, cleaning cookware and sanitising utensils to meet health and safety standards.
- Maintained optimum temperature in ovens, grills and roaster to correctly cook foods.
- Cooked, grilled and prepared meals for customers to a high standard.
Waiter
TGI Fridays
Grays, Essex
10.2022 - 04.2023
- Cleared and reset tables with clean service ware to uphold faultless restaurant standards.
- Seated guests quickly and coordinated timely service to minimise table wait times.
- Informed guests of daily specials and menu offerings to facilitate decisions on starters, mains and desserts.
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Relayed feedback from customers to management for continuous improvement.
Team Member
Wipeout
Grays, Essex
06.2022 - 09.2022
Sales Assistant
H&M
Grays, Essex
03.2022 - 05.2022
- Promoted sales and special offers for discounts and merchandise options.
- Managed transactions with high accuracy to achieve smooth till reconciliations.
- Provided helpful and attentive sales support to generate positive customer feedback and addressed any customer complaints in a calm, efficient and friendly manner.
Food Runner
Bourgee - Steak and Lobster Luxe Lounge
Grays, Essex
12.2021 - 02.2022
- Upsold, cross-sold and recommended additional items to customers to increase restaurant sales.
- Checked on designated tables at appropriate intervals to refill drinks, respond to requests and receive customer feedback and performed additional tasks to keep dining room running smoothly.
- Delivered exceptional, friendly and fast service to process high volume of food and drink orders at peak times an upsold, cross-sold and recommended additional items to customers to increase restaurant sales.
Manual Operative - Packaging
Snappy Schoolwear
04.2020 - 09.2021
- Verified all items were matched to sales checks correctly for packing and shipment at close of each day and inspected incoming outgoing shipments to maintain effective quality assurance standards, protecting both customer and company interests.
- Reviewed packing slips and other documentation to properly box requested items for shipment.
- Accepted, processed and filled orders quickly and accurately and efficiently packaged uniform and school wear items, maintaining consistency to meet fulfilment deadlines.
Assistant
PJ Flooring
01.2021 - 08.2021
- Collection and Delivery of flooring.
- Clearance of properties ready for fitting.
- Completed work to agreed standards and specifications.
Events Staff Member
Wonderland Events
01.2021 - 07.2021
- Ensured timely delivery of materials and assets on event days, liaising with vendors and delivery personnel as needed.
- Helped set up venue for special events by locating furniture and building desired arrangements.
- Dismantling and collection of equipment.
Education
William Edwards School - GCSE
William Edwards School
A-Levels -
USP College Seevic Campus
Benfleet, EssexSkills
- Safety and compliance
- Communication skills
- Calm under pressure
- Upselling
Accomplishments
- William Edwards School: Head Boy
- SEEVIC USP College: Vice President of SU
Additional Information
As Vice President of the Student Union at my college and Head Boy at my secondary school, I was given the opportunity to work alongside staff and my peers to make positive change for the environment. I had to use my leadership skills to help organise and plan events and work with our team to grow and improve my skills further.
Timeline
Nandoca
Nandos
04.2023 - 06.2025
Waiter
TGI Fridays
10.2022 - 04.2023
Team Member
Wipeout
06.2022 - 09.2022
Sales Assistant
H&M
03.2022 - 05.2022
Food Runner
Bourgee - Steak and Lobster Luxe Lounge
12.2021 - 02.2022
Assistant
PJ Flooring
01.2021 - 08.2021
Events Staff Member
Wonderland Events
01.2021 - 07.2021
Manual Operative - Packaging
Snappy Schoolwear
04.2020 - 09.2021
William Edwards School - GCSE
William Edwards School
A-Levels -
USP College Seevic Campus
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