Klaidas Vaidaugas

-Delivered systems, reporting, and data solutions supporting the administration of a large defined‑benefit pension scheme.

-Designed and maintained operational and management reporting, including KPIs, backlog monitoring, and performance dashboards used by senior leadership.

-Led data quality and data remediation work, improving accuracy, consistency, and reliability of pension records, reporting, and reconciliation for statutory disclosures and valuation exercises.

-Lead in digital transformation initiatives, replacing manual pension processes with secure online workflows for retirements and refunds.

-Acted as a pensions systems subject‑matter expert, troubleshooting complex system and data issues and working with third‑party software providers to resolve defects.

-Implemented process improvements and automation, including reporting enhancements and a continuous improvement platform to reduce manual effort and operational risk.

-Created bespoke business software, including a Point-of-Sale system and time management platform, streamlining operations and strengthening professional brand presence.
-Delivered market insights and competitor analysis, driving strategic growth and increasing brand visibility and customer engagement

-Collaborated with vendors to resolve compatibility and integration challenges, ensuring seamless product performance.
-Evaluated and improved existing software and processes, and developed detailed technical documentation to support future reference and streamline training initiatives