Creates a positive learning environment through strong relationships, clear communication and consistent behaviour monitoring. Manages classroom preparation, pupil safety and individual support to keep lessons running smoothly and pupils ready to learn.
Overview
7
7
years of professional experience
Work History
Teaching Assistant
Sugarman Health and Wellbeing
London, Sutton
01.2023 - 07.2025
Provided stimulating learning environments, motivating students to engage with class activities and reach potential.
Established positive relationships with students, leading by example and responding appropriately to classroom needs.
Supervised and provided support to pupils with special needs, constantly helping with access to learning.
Offered emotional support and guidance to pupils, fostering resilience and well-being.
Adapted teaching materials to meet the specific needs of individuals, fostering inclusive education.
Assessed and catered to student needs by providing one-to-one support and guidance.
Monitored pupils' responses to learning activities and accurately recorded achievement.
Assisted in the creation and maintenance of a safe classroom environment, minimising risks and hazards.
Managed classroom materials and resources, ensuring availability and readiness for lessons.
Assembled learning resources and equipment following teacher's guidelines and demonstrated uses to pupils.
Account Manager
Boiler Cover
Wallington , Surrey
06.2018 - 09.2023
Managed portfolio of key accounts, fostering long-term relationships through regular, strategic communication.
Provided exemplary level of service to clients, maintaining and improving relationships for future business opportunities.
Resolved client issues promptly, maintaining high levels of satisfaction and loyalty.
Resolved customer issues and complaints efficiently, enhancing overall customer experience.
Communicated with customers to immediately determine and resolve problems, avoiding escalation.
Served as point of contact for account-related transactions and issues, managing client records meticulously.
Tracked financial transactions for accounts, ensuring accurate billing and timely payment.
Managed overdue payments and invoicing processes, ensuring timely account reconciliation.
Cultivated customer satisfaction through consistent delivery of friendly and attentive service. by delivering friendly service.