Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Kirsty Boyle

London,Sutton

Summary

Creates a positive learning environment through strong relationships, clear communication and consistent behaviour monitoring. Manages classroom preparation, pupil safety and individual support to keep lessons running smoothly and pupils ready to learn.

Overview

7
7
years of professional experience

Work History

Teaching Assistant

Sugarman Health and Wellbeing
London, Sutton
01.2023 - 07.2025
  • Provided stimulating learning environments, motivating students to engage with class activities and reach potential.
  • Established positive relationships with students, leading by example and responding appropriately to classroom needs.
  • Supervised and provided support to pupils with special needs, constantly helping with access to learning.
  • Offered emotional support and guidance to pupils, fostering resilience and well-being.
  • Adapted teaching materials to meet the specific needs of individuals, fostering inclusive education.
  • Assessed and catered to student needs by providing one-to-one support and guidance.
  • Monitored pupils' responses to learning activities and accurately recorded achievement.
  • Assisted in the creation and maintenance of a safe classroom environment, minimising risks and hazards.
  • Managed classroom materials and resources, ensuring availability and readiness for lessons.
  • Assembled learning resources and equipment following teacher's guidelines and demonstrated uses to pupils.

Account Manager

Boiler Cover
Wallington , Surrey
06.2018 - 09.2023
  • Managed portfolio of key accounts, fostering long-term relationships through regular, strategic communication.
  • Provided exemplary level of service to clients, maintaining and improving relationships for future business opportunities.
  • Resolved client issues promptly, maintaining high levels of satisfaction and loyalty.
  • Resolved customer issues and complaints efficiently, enhancing overall customer experience.
  • Communicated with customers to immediately determine and resolve problems, avoiding escalation.
  • Served as point of contact for account-related transactions and issues, managing client records meticulously.
  • Tracked financial transactions for accounts, ensuring accurate billing and timely payment.
  • Managed overdue payments and invoicing processes, ensuring timely account reconciliation.
  • Cultivated customer satisfaction through consistent delivery of friendly and attentive service. by delivering friendly service.

Education

Certificate of Higher Education -

Nescot
Epsom, SRY
01-2019

Skills

  • Special needs support
  • Student support
  • Safeguarding procedures
  • Maintaining safe environments
  • Student safety
  • Classroom management
  • Behaviour monitoring
  • Record keeping
  • Lesson preparation
  • Classroom support
  • Student supervision
  • Classroom maintenance
  • Clear communication
  • Conflict resolution
  • Team player
  • Patience and tolerance
  • Positive attitude
  • Student safety

Interests

  • Reading
  • Running
  • Art
  • Music
  • Dance
  • Walking my dog
  • Spending time with my children and family
  • Cooking
  • Films
  • Socializing

Timeline

Teaching Assistant

Sugarman Health and Wellbeing
01.2023 - 07.2025

Account Manager

Boiler Cover
06.2018 - 09.2023

Certificate of Higher Education -

Nescot
Kirsty Boyle