Kirsten Wylie
Glasgow,United Kingdom
Summary
Detail-oriented professional with expertise in MS Office, business analytics using Excel, Canva Pro, and Procreate. Adept at leveraging technical skills to deliver efficient solutions and visually compelling outputs. Committed to utilising analytical and creative tools to support organisational goals and drive impactful results.
Overview
7
7
years of professional experience
9
9
years of post-secondary education
Work History
Move Manager
Pickfords
Glasgow, Glasgow City
07.2024 - Current
- Using excellent verbal and written communication skills to ensure a positive customer service
- Ensuring targets are met effectively and efficiently whilst exhibiting flexibility
- Effective organisational skills with the ability to prioritise workload and multi task
- Collaboration with team members to ensure customer satisfaction
- Managing customer moves and invoicing using a variety of IT platforms
MSc Mental Health Nursing Student
University of the West of Scotland
Hamilton
08.2023 - 06.2024
- Gained hands-on experience in a specialist eating disorder unit at Priory Hospital in Glasgow, providing care and support to patients with eating disorders
- Provided brief, evidence-based psychological interventions to adults with mild to moderate mental health difficulties across various GP practices in South Lanarkshire
- Contributed to a community-based addiction recovery team, offering a range of services and interventions aimed at improving outcomes for individuals facing challenges related to alcohol and/or drug use
- Skills: Patient assessment, medication administration, crisis intervention, therapeutic communication, certified in Basic Life Support (BLS)
Carer for Grandparents
03.2023 - 08.2023
- Caring for my elderly grandparents whilst my grandfather went through cancer treatment
Residential Support Worker
LOVE Group
Airdrie
07.2021 - 02.2023
- Providing a warm nurturing environment to enable our young people to feel safe to thrive and grow
- Working in a positive, respectful, and empowering way with all young people, parents and partner agencies
- Having an understanding of the principles of safeguarding and child protection legislation
- Attending meetings and maintaining all records and reports that are required in terms of the guidelines and regulations and in the interests of communicating effectively within a professional care team
- Administering medication and supporting in aspects of personal care
Human Resources Work Placement
University of Stirling
01.2022 - 05.2022
- During my final semester of my undergraduate degree, I undertook a 50-hour twelve week placement with the Human Resources and Occupational Development team at the University of Stirling
- The placement involved carrying out an educational enquiry using qualitative research in order to explore student experiences of academic feedback
Sales Associate & Keyholder
Pacitti Jones Estate Agency & Solicitors
Glasgow
01.2018 - 12.2018
- Responsible for the opening and closing of the building
- Working to exceed monthly individual and team performance goals
- Targeting clients' needs and liaising between buyers and sellers to provide positive experiences for both
- General administration duties: answering phones including making cold calls and responding to emails efficiently
Education
MSc - Mental Health Nursing
University of the West of Scotland
08.2023 - 06.2024
Bachelor of Science with Honours - Psychology
University of Stirling
09.2018 - 06.2022
SQA Qualifications - undefined
Greenfaulds High School
08.2012 - 05.2017
Skills
- MS Office
- Business Analytics (Excel)
- Canva Pro
- Procreate
Affiliations
PVG, Currently a member of the Protecting Vulnerable Groups (PVG) scheme.
Custom
References available upon request.
Timeline
Move Manager
Pickfords
07.2024 - Current
MSc Mental Health Nursing Student
University of the West of Scotland
08.2023 - 06.2024
MSc - Mental Health Nursing
University of the West of Scotland
08.2023 - 06.2024
Carer for Grandparents
03.2023 - 08.2023
Human Resources Work Placement
University of Stirling
01.2022 - 05.2022
Residential Support Worker
LOVE Group
07.2021 - 02.2023
Bachelor of Science with Honours - Psychology
University of Stirling
09.2018 - 06.2022
Sales Associate & Keyholder
Pacitti Jones Estate Agency & Solicitors
01.2018 - 12.2018
SQA Qualifications - undefined
Greenfaulds High School
08.2012 - 05.2017
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