Kira Pratt
Cheshire West and Chester,CHW
Summary
A motivated and dedicated Nutrition and Health (BSc Hons) graduate with over eight years of experience in customer service, and the food industry. Proven track record of managing high-pressure restaurant operations, leading teams. Combines strong interpersonal skills with a background in health advocacy and mentorship, seeking a full-time position to make a positive impact. Currently pursuing a personal goal to travel to and tick off every country in Europe.
Overview
9
9
years of professional experience
Work history
Shift Manager
McDonald's
Ellesmere Port, Cheshire
2017.08 - Current
- Operations Leadership: Oversee daily restaurant operations, ensuring strict adherence to food safety, quality standards, and exceptional customer service.
- Financial & Inventory Control: Manage deposits, cash handling, and inventory tracking to minimize waste and optimize daily performance.
- Staff Mentorship: Act as a Health and Wellbeing Mentor, holding monthly listening sessions to support staff welfare, and create a positive work culture.
- Problem Solving: Efficiently resolve operational issues and customer complaints in a fast-paced, high-pressure environment.
Health Promotion Assistant (Placement)
Health box
Ellesmere Port, Cheshire
2021.07 - 2021.10
- Community Outreach: Supported families during summer residentials and delivered interactive handwashing workshops to reception-aged children.
- Content Creation: Researched and developed healthy recipes and nutrition content for the organisations online blog.
- Resource Development: Produced targeted health promotion materials tailored to diverse audiences to encourage healthier lifestyle choices.
Education
GCSEs -
UCEA Academy
A-Levels -
UCEA Academy
01/2017 - 01/2019
BSc (Hons) - Nutrition and Health
Edge Hill University
01/2019 - 01/2022
Skills
- Leadership & Team Management: Experienced in guiding teams, delegating tasks, and maintaining morale in high-volume environments
- Communication & Mentorship: Skilled active listener with a background in conducting monthly wellbeing sessions
- Time Management & Organization: Confident at handling inventory, till deposits, and operational problem-solving under pressure
- Travel planning and cultural adaptability: Skilled in managing travel itineraries, cultural adaptability, and interacting with people from diverse backgrounds
References
Available upon request.
Timeline
Health Promotion Assistant (Placement)
Health box
2021.07 - 2021.10
Shift Manager
McDonald's
2017.08 - Current
A-Levels -
UCEA Academy
01/2017 - 01/2019
BSc (Hons) - Nutrition and Health
Edge Hill University
01/2019 - 01/2022
GCSEs -
UCEA Academy