Kinga Kurbiel
Solihull,UK
Summary
A highly motivated and results-oriented professional with over 11 years of progressive experience within Jaguar Land Rover, culminating in a First Line Manager role. Proven ability to supervise and motivate large operational teams, drive adherence to quality and safety standards, and manage problem-solving initiatives to achieve sustained business performance. Possessing a strong understanding of vehicle build and delivery processes, coupled with excellent communication, problem-solving, and leadership skills developed across diverse environments, including manufacturing, casino operations, and law enforcement. Ambitious, well-organised, and adept at working autonomously or collaboratively to meet demanding business objectives.
Overview
18
18
years of professional experience
Work history
First Line Manager
Jaguar Land Rover
Solihull
2024.09 - 2026.05
- Successfully supervise and manage a team of nearly 50 associates, ensuring optimal operational performance and adherence to production schedules.
- Provide day-to-day support to associates and Group Leaders, ensuring strict compliance with QPS/WES standards to maintain high-quality production.
- Collaborate closely with Senior Management and Maintenance teams to ensure smooth shop operations and the consistent achievement or exceeding of daily production targets.
- Proactively ensure safety metrics are achieved, identifying and removing potential hazards and risks to maintain a secure working environment.
- Effectively manage team absences, implementing appropriate actions to minimise disruption to production flow.
- Conduct monthly Creator Conversations with Group Leaders, fostering continuous development and performance improvement within the team.
- Undertake additional tasks as directed by Senior Management, demonstrating adaptability and commitment to business needs.
- Utilise effective problem-solving techniques to address production challenges and implement lasting solutions.
Control Centre Group Leader
Jaguar Land Rover
Solihull
2023.01 - 2024.09
- Addressed and escalated current issues within the body shop to relevant departments, ensuring the achievement of daily logistic targets.
- Coordinated the smooth flow of product throughout the shop, optimising material movement and production efficiency.
- Identified and prioritised emerging issues in real-time, implementing rapid response strategies to minimise impact on production.
- Measured operational performance rigorously against company standards, providing insights for continuous improvement.
- Collaborated effectively with shop floor group leaders, higher management, and DHL to consistently achieve daily targets.
Stand in Group Leader
Jaguar Land Rover
Solihull
2022.10 - 2023.01
- Managed a team of 14 associates, overseeing their daily tasks and ensuring productivity.
- Worked collaboratively with cross-functional production teams, including Maintenance, CME, and CMM, to resolve operational challenges.
- Ensured all manufacturing processes met required QPS and WES standards, contributing to product quality.
- Provided direct support to the Line Manager, actively contributing to the achievement of scorecard metrics.
Production Associate
Jaguar Land Rover
Solihull
2014.09 - 2022.10
- Supported Plant Launch activities and collaborated with external contractors to ensure the flawless launch of new models.
- Contributed to achieving area scorecard targets across Safety, Quality, Delivery, Cost, People, and Environment.
- Consistently ensured quality standards were met, contributing to high levels of customer satisfaction.
- Actively participated in continuous improvement initiatives through Kaizen implementation, optimising processes and reducing waste.
- Interacted effectively with manufacturing engineers to report and escalate production issues, facilitating timely resolution.
- Performed daily 1in20 and 1in40 checks, accurately recording data to monitor process adherence and quality.
Croupier/Inspector
2007.12 - 2014.09
- Trained and mentored new casino employees for their first 6 months, ensuring high standards of service delivery.
- Managed and inspected a diverse range of casino games, including poker tournaments and private games for VIP clients.
- Developed a solid understanding of casino operations and relevant legislations (e.g., Money Laundering, Responsible Gambling).
- Maintained strict confidentiality of customer personal information.
- Cultivated strong interpersonal skills, building rapport with a wide range of customers from first-time players to high-profile gamblers.
Education
Honours Degree - Criminology
Liverpool Hope University
Skills
- Leadership & Management: Team supervision, motivation, performance management, absence management, coaching, mentoring
- Operational Excellence: QPS/WES standards, vehicle build and delivery processes, production targets, scorecard metrics (SQDCP&E), continuous improvement (Kaizen), process optimisation
- Quality & Safety: Quality assurance, safety metrics, hazard identification and removal, compliance with health and safety procedures
- Problem Solving: Critical, strategical and systematic thinking, strong problem-solving and conflict resolution skills, issue identification and prioritisation
- Communication & Interpersonal: Excellent communication and interpersonal skills, diplomatic in sensitive situations, building strong working relationships
- Reporting & Systems: Competent in writing reports, good understanding of Microsoft and JLR systems
- General: Clean Driving Licence, adaptable, disciplined, organised, ambitious, able to work under pressure
VOLUNTARY WORK
Merseyside Police, Special Constable, 2011-06, 2013-06, Maintained public order and prevented crime, ensuring community safety., Prepared comprehensive crime and criminal intelligence reports., Enforced various legislations and issued fixed penalties when necessary., Exercised police powers, including the power of arrest, in accordance with legal guidelines., Performed all duties with professionalism and adherence to ethical standards., Completed self-defence and other essential training required for the role.
Timeline
First Line Manager
Jaguar Land Rover
2024.09 - 2026.05
Control Centre Group Leader
Jaguar Land Rover
2023.01 - 2024.09
Stand in Group Leader
Jaguar Land Rover
2022.10 - 2023.01
Production Associate
Jaguar Land Rover
2014.09 - 2022.10
Croupier/Inspector
2007.12 - 2014.09
Honours Degree - Criminology
Liverpool Hope University