Kimberley Rawson
Loughborough,East Leake
Summary
Adaptable professional with a strong foundation in community engagement and risk assessment. Demonstrates effective communication and teamwork in high-pressure environments. Eager to leverage diverse experiences to enhance customer experiences and operational efficiency.
Overview
12
12
years of professional experience
Work History
Pharmacy Assistant
Evans Pharmacy
Loughborough, East Leake
05.2025 - Current
- Process, label, and dispense prescriptions accurately and efficiently.
- Manage prescriptions to support pharmacists in daily operations.
- Deliver exceptional customer service to enhance patient satisfaction.
- Provide over-the-counter advice to customers regarding medications.
- Maintain adherence to pharmacy regulations and ensure patient confidentiality.
- Handling confidential patient information with discretion and complying with data protection regulations.
- Responding to telephone inquiries and providing information about order status, shop hours, and pharmacy procedures.
- Executed inventory control measures to optimize stock levels.
- Managed pharmacy cash register, processed payments, and reconciled daily financial transactions.
- Prepare correct quantities of medication to pharmacist instructions with medication labels, item names and quantitys.
Police Officer
Derbyshire Constabulary
Derby, Peartree
03.2024 - 02.2025
- Responded promptly to emergency situations, triaged scenes and contained threats.
- Responded to emergency calls for service, providing timely assistance and support to individuals in distress.
- Administered first aid to injured persons at scenes of accidents or incidents, providing immediate care until medical personnel arrived.
- Assessed risk and made critical decisions under pressure to protect life and property during high-risk situations.
- Arrested individuals suspected of criminal activities, processing them in accordance with legal requirements.
- Pursued, arrested and interviewed suspected offenders in line with strict protocols.
- Documented arrests, activities, and unusual incidents to maintain accurate records and support ongoing investigations.
- Investigated incidents of theft, vandalism, and other criminal acts, gathering evidence and interviewing witnesses to build comprehensive case files.
- Coordinated crime scene management, preserving evidence and maintaining security to support forensic investigations.
- Patrolled assigned areas to deter public disturbances and proactively address crime-related issues.
- Utilised verbal, physical, or situational techniques to reduce or de-escalate violence.
- Engaged with community members to build trust and foster positive relationships between the police force and the public.
Beauty Salon Owner
Beautify
Nottingham, Ruddington
08.2016 - 03.2024
- Performed beauty treatments to a high and professional standard.
- Developed and implemented marketing strategies to attract new clients and retain existing ones, increasing salon revenue.
- Implemented a customer loyalty programme, rewarding repeat business and fostering a strong community around the salon.
- Managed salon operations, overseeing staff schedules, stock levels, and financial transactions to ensure seamless service delivery.
- Oversaw salon aesthetics and operations to ensure a welcoming environment.
- Coordinated employee schedules and managed customer appointment calendar to optimise shift coverage and enhance client experience.
- Resolved customer complaints with empathy and professionalism, ensuring prompt issue resolution to sustain high satisfaction levels.
- Placed orders and monitored shelf stock to maintain consistent supply and inventory.
Beauty Therapist
Joshua Tree
Nottingham, Wilford
05.2014 - 08.2016
- Delivered range of spa treatments, including facials, massages and waxing.
- Provided tailored advice and product recommendations during guest consultations.
- Grew client base by building and maintaining strong relationships with clients.
- Trained on new treatments, products and services to enhance service offerings.
- Maintained strict hygiene and cleanliness standards in treatment rooms and work areas, adhering to health and safety regulations.
- Maintained hygienic and organised treatment rooms, cleaning between guests.
- Booked appointments and took payments at reception.
Education
First Aid - First aid
Police
Derbyshire2024
Operational competence
Police
Derbyshire2024
GCSEs - School
Farnborough College of Technology
Nottingham2021
NVQ Level 2 - Beauty Therapy Customer Service
College
London2010
BTEC Level 2 - Retail Beauty consultancy
College
London2010
NVQ Level 3 - Beauty Therapy
College
Nottingham2003
NVQ Level 2 - Beauty Therapy
College
Nottingham2002
Skills
- Customer service
- Attention to detail
- Medication knowledge
- Inventory management
- Community engagement
- Risk assessment
- Emergency response
- Decision making
- Communication skills
- Team collaboration
- Relationship building
- Attention to Detail
Timeline
Pharmacy Assistant
Evans Pharmacy
05.2025 - Current
Police Officer
Derbyshire Constabulary
03.2024 - 02.2025
Beauty Salon Owner
Beautify
08.2016 - 03.2024
Beauty Therapist
Joshua Tree
05.2014 - 08.2016
First Aid - First aid
Police
Operational competence
Police
GCSEs - School
Farnborough College of Technology
NVQ Level 2 - Beauty Therapy Customer Service
College
BTEC Level 2 - Retail Beauty consultancy
College
NVQ Level 3 - Beauty Therapy
College
NVQ Level 2 - Beauty Therapy
College