Kimberley Hastings
Whissonsett,Norfolk
Summary
Dedicated healthcare professional with extensive expertise in dementia care and end-of-life support. Demonstrates a strong commitment to healthcare ethical standards compliance and confidentiality, ensuring patient dignity and privacy. Proficient in specialised equipment usage, infection control procedures, and manual handling training. Skilled in patient record keeping and documentation, with a thorough understanding of food hygiene and preparation. Aims to enhance elderly companionship through compassionate care while maintaining the highest standards of safety and quality.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
Work history
Care assistant
Healthcare Homes
Dereham, Norfolk
01.2023 - 10.2024
- Followed strict dietary plans tailored for each patient's health condition resulting in improved overall health status of residents.
- Aid in mobility exercises which resulted in improved physical strength among elderly residents.
- Assisted in daily living activities for enhanced patient comfort.
- Respected privacy and dignity of each resident during provision of care services.
- Responded promptly to emergency situations, ensuring safety of all residents.
- Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
Domestic cleaner
Holkham hall
Holkham, Norfolk
06.2022 - 07.2023
- Delivered timely completion of assigned tasks ensuring minimal disruption to clients' daily routines.
- Established hygienic surroundings by regularly disposing of rubbish.
- Maintained cleanliness by regularly dusting and polishing furniture.
- Perfected floor surfaces by executing deep-cleaning procedures such as scrubbing and mopping.
- Kept good cleaning supply stocks to meet domestic requirements.
- Deep-cleaned bathrooms and kitchens to maintain excellent hygiene standards.
- Recorded completed work on daily checklists and company logs.
Housekeeping supervisor
Norfolk Gems
All around the norfolk coast, Norfolk
03.2021 - 06.2022
- Promoted adherence to health and safety regulations for employees' well-being.
- Supervised daily housekeeping operations, ensuring optimal performance of staff members.
- Resolved guest complaints swiftly to maintain good customer relations and reputation.
- Managed linen inventory efficiently to ensure constant availability for guests' needs.
- Assisted housekeepers in their duties, enhancing efficiency and effectiveness of work done.
- Changed linen and made up guest beds ahead of check-in.
- Cleaned bathrooms and kitchens thoroughly for exceptional hygiene standards.
Care assistant
Imperial Care Homes
Letheringsett, Holt, Norfolk
01.2017 - 03.2021
- Participated actively in team meetings discussing ways to improve service delivery leading to enhanced quality of life for the residents.
- Encouraged independence among patients whilst assisting them with tasks.
- Aid in mobility exercises which resulted in improved physical strength among elderly residents.
- Responded promptly to emergency situations, ensuring safety of all residents.
- Assisted in daily living activities for enhanced patient comfort.
- Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
- Provided emotional support to patients, improving their mental wellbeing.
- Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
Front of house team member
Pensthorpe
Fakenham, Norfolk
04.2012 - 01.2017
- Greeted guests warmly upon arrival, creating a welcoming atmosphere.
- Recommended menu items to guests, enhancing their dining experience.
- Maintained high standards of customer service during peak times.
- Enhanced guest experience with a friendly and helpful attitude.
- Managed cash transactions accurately, ensuring accurate financial records.
- Assisted kitchen staff with food prep, dishwashing and plating food.
- Stayed up to date on menu changes to accurately answer customer queries.
- Accurately took orders, making menu recommendations as appropriate.
Education
GCSEs -
Fakenham High School
Fakenham, Norfolk 09.2001 - 06.2006
NVQ Level 2 - NVQ in health and social care
City and Guilds
Fakenham, Norfolk 05.2008 - 12.2008
Skills
- Dementia care expertise
- Healthcare ethical standards compliance
- Specialised equipment usage
- End-Of-Life support
- Documentation
- Confidentiality understanding
- Elderly companionship
- Infection control procedures
- Patient record keeping
- Manual handling training
- Food hygiene understanding
- Food preparation
Timeline
Care assistant
Healthcare Homes
01.2023 - 10.2024
Domestic cleaner
Holkham hall
06.2022 - 07.2023
Housekeeping supervisor
Norfolk Gems
03.2021 - 06.2022
Care assistant
Imperial Care Homes
01.2017 - 03.2021
Front of house team member
Pensthorpe
04.2012 - 01.2017
NVQ Level 2 - NVQ in health and social care
City and Guilds
05.2008 - 12.2008
GCSEs -
Fakenham High School
09.2001 - 06.2006
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