Kim Coles
Swanmore, HAM,southampton
Summary
Strategic planner with strong organisational skills and expertise in data analysis. Recognised for effective communication and problem-solving abilities that foster teamwork. Holds a food hygiene certification and Level 3 NVQ in Leadership and Management, showcasing skills in public speaking and upselling. Committed to driving operational improvements through patience and resilience.
Overview
3
3
years of professional experience
Work History
Children support worker
Keys Group
Denmead , Hampshire
01.2026 - 05.2026
- Established trust with children by maintaining open and honest communication channels.
- Developed a conducive learning environment by promoting positive behaviour amongst children.
- Maintained detailed progress reports for each child, providing parents with clear insights into their child's development.
- Organised engaging educational games that fostered interactive learning and social skills among children.
- Promoted hygiene among kids with regular hand-washing sessions and cleanliness drives at the facility.
- Assured safety of the kids during outdoor activities to prevent any injuries or accidents.
- Delivered comprehensive care for children, prioritising their physical and emotional well-being throughout daily activities.
- Provided support in social, physical and emotional areas to assist clients with integration into local community.
Field Sales
James Harrington
Portsmouth, Hampshire
05.2025 - 06.2025
- Successfully built a high-performing field sales team from scratch through targeted recruitment and training.
- Coordinated with sales department to set competitive selling prices based on thorough costing analysis.
- Monitored performance against daily targets, motivating teams to exceed sales objectives.
- Analysed sales data, enabling proactive management of zonal accounts.
- Maintained supplier, sales and customer information for accurate account records.
- Supported sales team in achieving targets through strategic planning and resource allocation.
- Trained junior sales staff in effective selling techniques for improved performance.
Adult care assistant
Hampshire County Council
Bishop's Waltham, Hampshire
08.2023 - 07.2024
- Contributed to team meetings to identify and implement improvements in service delivery, enhancing quality of life for residents.
- Monitored vital signs of patients for early detection of health complications.
- Provided emotional support to patients, improving their mental wellbeing.
- Promoted patient independence while providing assistance with daily tasks, fostering self-sufficiency.
- Collaborated with healthcare team for effective patient care delivery.
- Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
- Responded promptly to emergency situations, ensuring safety of all residents.
- Documented daily observations to track resident progress, ensuring continuity of care and informed decision-making.
Education
NVQ Level 3 - leadership and managment
Yuzu training
Southampton, STH01-2024
GCSEs - Maths
Frogmore community college
Yateley, Hampshire09-2020
GCSEs - English
Frogmore community college
Yateley, Hampshire09-2020
GCSEs - Wood technology
Frogmore community college
Yateley, Hampshire09-2020
GCSEs - Science
Frogmore community college
Yateley, Hampshire09-2016
Skills
- Emergency response
- Data recording and analysis
- Professional report writing
- Time management
- Organisational skills
- Team collaboration
- Team building
- Problem-solving
- Calm under pressure
- Patience and resilience
- Communication skills
- Training mentorship
- Management skills
Accomplishments
I previously achieved a level 3 in children safety
I like working to dreams and making them happen
Languages
English
Education
GCSE grade 4,GCSE grade 3 ,GCSE grade 4,GCSE grade 4
About me
A bit about me, i'm easy to speak to i love getting along with new people and talking to people in public. I'm work driven and always trying to beat my targets and making my job stand out. I like challenges and i try to succeed in completing them before i leave my job. I'm always work driven and i like learning new things and building myself up in my job.
Affiliations
- Self owned cake business
Languages
6
Timeline
Children support worker
Keys Group
01.2026 - 05.2026
Field Sales
James Harrington
05.2025 - 06.2025
Adult care assistant
Hampshire County Council
08.2023 - 07.2024
NVQ Level 3 - leadership and managment
Yuzu training
GCSEs - Maths
Frogmore community college
GCSEs - English
Frogmore community college
GCSEs - Wood technology
Frogmore community college
GCSEs - Science
Frogmore community college