Natalie Sara
Manchester
Summary
Compassionate and dedicated professional committed to positively impacting the lives of children and young people, with a strong understanding of the challenges they face, including trauma and emotional difficulties. Focused on providing consistent care, stability, and encouragement to help individuals reach their full potential while fostering an environment grounded in empathy and respect. Skilled in building trusting relationships and maintaining professional boundaries, ensuring young people feel valued and heard. A collaborative team player prioritizing effective communication with colleagues, families, and external agencies, dedicated to continuous professional development in safeguarding practices and trauma-informed care.
Overview
3
3
years of professional experience
Work History
Children Support Worker
Fulbridge Social Care
01.2025 - Current
- Provided high-quality care and support to children and young people living in residential settings, ensuring their physical, emotional, and social needs were met.
- Promoted a safe, nurturing, and structured environment in line with safeguarding and care standards.
- Built positive and trusting relationships with young people, encouraging personal growth, independence, and resilience.
- Supported children in daily routines such as education, personal care, household tasks, and recreational activities.
- Managed challenging behaviour using de-escalation and restorative approaches, following each child’s individual care plan and risk assessments.
- Worked collaboratively with colleagues, social workers, and external agencies to deliver consistent care and positive outcomes.
- Maintained detailed and accurate records, including incident reports, daily logs, and care documentation in compliance with organisational and regulatory policies.
- Actively promoted equality, diversity, and inclusion within the home environment.
- Facilitated communication between clients, families, and healthcare professionals to ensure continuity of care.
- Monitored client progress and adapted care strategies to meet evolving needs effectively.
- Developed and implemented personalized care plans in collaboration with multidisciplinary teams.
- Assisted clients with daily living activities, promoting independence and well-being.
Children Support Worker
Elysium Healthcare Services
10.2024 - 01.2025
- Supported individuals with daily living activities, enhancing independence and quality of life.
- Collaborated with multidisciplinary teams to develop and implement personalized care plans.
- Monitored client progress, adjusting support strategies to meet evolving needs effectively.
- Provided emotional support and encouragement, fostering positive relationships with clients.
Energy Specialist
E.ON Next
01.2023 - 10.2024
- Supported vulnerable customers experiencing financial hardship.
- Offered emotional support and listened to customers' needs.
- Handled product inquiries and resolved complaints promptly.
- Built strong customer relationships, enhancing loyalty.
- Worked collaboratively to improve service processes.
Receptionist
Clayton Hotel
11.2022 - 12.2023
- Delivered excellent customer service by handling incoming calls efficiently.
- Managed office supply inventory and negotiated supplier pricing.
- Performed administrative tasks including payment processing.
- Ensured proper document filing in compliance with GDPR.
Education
Diploma - Marketing
Goldsmiths, University of London
London, UK05-2019
Level 3 BTEC Sub Diploma - Business and Economic Environment, Law, Travel and Tourism
Bolton Sixth Form College
Bolton, UKGCSE - Maths, English
Essa Academy
Bolton, UKSkills
- Excellent communication skills
- Patience and empathy
- Teamwork and collaboration
- Creativity and problem-solving
- Organisational skills
- Rapport-building with young people
- Basic knowledge of safeguarding (or willingness to train)
- Desire to learn
Community Service & Volunteer Work
Great Lever Family Hub, Bolton, UK, 2016-01, 2016-03, Supported children and families in a childcare setting., Helped plan and deliver age-appropriate activities., Supervised play and ensured a safe environment., Built communication and interpersonal skills by working with staff and families.
References
Available upon request
Timeline
Children Support Worker
Fulbridge Social Care
01.2025 - Current
Children Support Worker
Elysium Healthcare Services
10.2024 - 01.2025
Energy Specialist
E.ON Next
01.2023 - 10.2024
Receptionist
Clayton Hotel
11.2022 - 12.2023
GCSE - Maths, English
Essa Academy
Diploma - Marketing
Goldsmiths, University of London
Level 3 BTEC Sub Diploma - Business and Economic Environment, Law, Travel and Tourism
Bolton Sixth Form College