Kieron Worrell
Killamarsh,Sheffield
Summary
Dedicated professional with expertise in customer service excellence and team leadership. Proficient in Microsoft Office Suite, stock replenishment, and delivering constructive criticism. Known for attention to detail and proactive initiative, consistently enhancing operational efficiency. Committed to leveraging skills to drive organisational success and foster a positive customer experience.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work History
Bar Support Supervisor
Mentholmans ltd
Sheffield
04.2023 - 03.2025
- Supervised team members to ensure excellent service delivery.
- Maintained clean premises, promoting welcoming atmosphere for patrons.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Maintained spotlessly clean and tidy bar area in line with health and hygiene regulations.
- Mentored junior glass collectors in efficient floor management to ensure smooth operation of bar.
- Checked identification of customers to enforce age restriction laws on alcohol consumption.
Bar Supervisor
Mentholmans ltd
Sheffield
06.2022 - 04.2023
- Supervised team members to ensure excellent service delivery.
- Checked identification of customers to enforce age restriction laws on alcohol consumption.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Maintained knowledge of drinks promotions, pricing and menu changes, offering customers up-to-date, reliable advice.
- Maintained spotlessly clean and tidy bar area in line with health and hygiene regulations.
- Mentored junior bartenders in mixology best practices to ensure overall team confidence and competence.
Bar Staff
Mentholmans ltd
Sheffield
01.2019 - 06.2022
- Made cocktails for customer enjoyment.
- Ensured customer satisfaction by providing excellent service.
- Engaged in upselling techniques, boosting sales revenue.
- Completed end-of-day cleaning duties, leaving bar ready for next day's trade.
- Assisted in training new staff, contributing to team efficiency.
- Maintained professional knowledge about various drink recipes and offerings.
- Cleaned and sanitised bar area, maintaining high standards of hygiene.
- Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
- Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.
Temp Warehouse Worker
Mentholmans ltd
Sheffield
11.2018 - 01.2019
- Performed manual lifting tasks responsibly, minimising risk of injury on the job site.
- Organised warehouse layout for optimised space utilisation.
- Assembled products efficiently, facilitating timely order fulfilment.
- Loaded lorries to expedite delivery schedules.
- Followed health and safety guidelines with diligent use of protective gear.
- Checked incoming shipments, verifying accuracy against invoices or orders.
Education
Higher National Diploma - Computing and Systems Development
The Sheffield College
Sheffield 09.2015 - 08.2017
A Levels - Maths, ICT and Physics
Eckington School
Sheffield 09.2013 - 08.2015
GCSEs - Mathematics
Eckington School
Sheffield 09.2011 - 08.2013
Skills
- Microsoft Office Suite
- Customer services excellence
- Constructive criticism
- Stock replenishment
- Customer Service
- Team Leadership
- Attention to Detail
- Proactive initiative
Personal Information
Hobbies: I like to play games like chess, I enjoy reading, and I am also practicing art and 3D modelling in Blender, as well as Japanese, in my spare time. I took part in some societies in University, these were Talk Masters and Tabletop Gaming, and participated in the GameJam event at Hallam University.
Custom
Available on request.
Affiliations
- Art
- Drawing
- 3D Modelling
- Reading
- Writing
- Video Games
- Gym
- Learning Languages
Languages
English
Native
Japanese
Elementary
Spanish
Beginner
References
References available upon request.
Timeline
Bar Support Supervisor
Mentholmans ltd
04.2023 - 03.2025
Bar Supervisor
Mentholmans ltd
06.2022 - 04.2023
Bar Staff
Mentholmans ltd
01.2019 - 06.2022
Temp Warehouse Worker
Mentholmans ltd
11.2018 - 01.2019
Higher National Diploma - Computing and Systems Development
The Sheffield College
09.2015 - 08.2017
A Levels - Maths, ICT and Physics
Eckington School
09.2013 - 08.2015
GCSEs - Mathematics
Eckington School
09.2011 - 08.2013
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